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“nice boutique hotel!”

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The Henley Park Hotel
Ranked #101 of 141 Hotels in Washington DC
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“nice boutique hotel!”
Reviewed 22 March 2012

we spent two nights here & found it quite a pleasant stay!

this place is branded as a historic hotel and it does have a charming, european ambience to it.

we arrived earlier than the scheduled check-in time, but we had no problem getting a quiet room as requested. the room albeit on the smaller side, was comfortable & clean.

we didn't use the public transport at all because we were able to walk to most touristy places!

note: we asked the concierge the night before our flight to get us a cab at 6:15am. but instead, we were greeted by a limo the next morning ($25 flat to DCA).

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pink0531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager926, Manager at The Henley Park Hotel, responded to this review, 23 March 2012
Thank you for your kind comments, we are glad you stayed with us we hope to see you on your return trip to DC.
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Virginia
Level 6 Contributor
129 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 20 March 2012

Just returned from spending 2 nights at the Henley Park this weekend. Check in was so pleasant and easy - not having to stand in line at a large convention hotel. The hotel is lovely - very European feel. Our room was wonderful, beautiful decor and was the cleanest hotel room I've stayed in for a long time. Even the tile in the bathroom shone. The location is excellent - near the convention center and many cafes and restaurants. It's close the Metro as well. Staff were very helpful and friendly. We'll be visitng famly in DC often and will plan to stay at the Henley Park again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMLBARB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager926, Manager at The Henley Park Hotel, responded to this review, 23 March 2012
Thank you for your comments. I am so glad you recognized how clean our hotel is. I will share your comments with our housekeeping staff. We do have one of the cleanest hotels in DC.
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New York
Level 5 Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 March 2012

We stayed at the Henley Park for four nights in March. When we made the reservation, we asked for a quiet room and indicated a late arrival. When we arrived, after about a 5 hour drive from New York we were greeted by a man at the registration desk who looked and acted more like someone at home after a long day at the office- open tie, very casual demeanor, etc. We were taken to our room on the top floor. After settling in, we heard a loud noise and vibration. We checked with the desk and were told that this was the restaurant ventilator, which was on "24/7". We told them that we could not sleep and needed another room. We were taken to a lower floor from which the ventilator noise was very audible. We then asked for a third room; we were taken to another floor and found the room acceptable. All this was after showering, in bed clothing and at 1:30 AM. When I spoke to the manager the following morning, to get a refund for the night, he said that he could not waive the entire charge, only part of it. A few days later I spoke to the general manager; I pointed out that we specifically asked for a quiet room and were not given one. That we had to change rooms two times that night until there was a satisfactory room and that the third room was available from the beginning of this entire unfortunate mess. The general manager had no answer as to why.

The other members of the staff were not up to the standards of what is advertised as a boutique hotel; they were more like mid-level hotel chain staff.

The location of this hotel is good and the rooms are small, but pleasant. The staff needs to understand what product they are 'selling' and to act accordingly.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monty0253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager926, Manager at The Henley Park Hotel, responded to this review, 23 March 2012
Thank you for your comments, usually the quietest rooms are on the interior of the building, this muffles the street sounds of the city. We are a downtown hotel located on the corner of Tenth Street and Massachusetts Ave. As for the roof fan vent I am sorry, we have looking into the hum and have performed the necessary maintenance to make it quieter. Thanks for staying with us.
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Madison, Wisconsin
Level 2 Contributor
5 reviews
Reviewed 10 March 2012

I stayed at the Henley on a recent business trip and found the hotel to be adequate at best and the service at far less than adequate. First, the rooms were on the tiny side, with barely enough room to roll in a suitcase and computer bag. The room was freezing (admittedly, they did come to fix the problem) and it was not clean to my standards. The room amenities were non-existent (no desk!) and the bathroom definitely needed updating as did the bedroom carpeting. And, there wasn't the standard security lock on the door. What was most upsetting was the quality of service. The bar and restaurant services was not at all attentive or friendly and the same applied to all of the staff. At departure, I was struggling with my bags and no one helped me carry them down the steps. And, i had to hail my own cab. If you want friendly service or an occasional smile, do NOT stay here.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallim5117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager926, Manager at The Henley Park Hotel, responded to this review, 12 March 2012
Thank you for your comments; I am sorry you were not happy with your room size and the services that were provided to you. It is not our normal level of service; we must have had an off day. I am so sorry; I hope you give us another opportunity to showcase our warm hospitality.
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Westport, CT
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 10 March 2012

We just enjoyed a 3-night stay at the elegant Henley Park Hotel, as close as any (two blocks) to the Convention Center, where we were attending a conference. Our Junior Suite was worth the price of the upgrade, very spacious with a roomy, up-to-date bathroom. Junior Suite also included a separate area for the wet bar, sitting area with two comfy chairs and a desk. King-sized bed was comfortable, with large flat screen TV on the facing wall. Free internet was a bonus. Staff at the Henley Park was helpful and friendly. The hotel is quiet with a warm atmosphere. The lobby area is small but a sitting room just off it provides a gracious area for reading the newspaper or waiting for a friend. A short two blocks away there is a CVS located next to a cafe for morning lattes. Arcadiana restaurant is around the corner for lunch or dinner. We did not try the hotel's restaurant. Next trip perhaps!

Room Tip: Upgrade to Junior Suite for a more spacious room.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zoom101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager926, Manager at The Henley Park Hotel, responded to this review, 12 March 2012
Thank you for your comments; It is wonderful to know that the staff was helpful and friendly, as they are all true hospitality professionals. I am truly sorry you missed out on a visit to our restaurant. The Chef takes great pride in maintaining the award winning food. We hope to see you soon.
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Additional Information about The Henley Park Hotel

Property: The Henley Park Hotel
Address: 926 Massachusetts Ave NW, Washington DC, DC 20001-4308
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#47 Luxury Hotel in Washington DC
#71 Business Hotel in Washington DC
#73 Romantic Hotel in Washington DC
Price range (per night): ₹ 8,627 - ₹ 27,683
Hotel Class:4 star — The Henley Park Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Experience the elegance of a grander era at The Henley Park Hotel in downtown Washington DC. Constructed as the Tudor Hall Apartments in 1918, this historic address served as the home of notable Senators and Congressmen. Showcasing a stately façade of leaded, stained-glass windows and 119 grinning gargoyles - including two depicting the architect and his wife - the lodging struck the ideal tone for its distinguished clientele. Thanks to a staff as attentive to tradition as it is to the ever evolving needs of the modern traveler, the civilized spirit which made The Henley Park Hotel one of Washington’s most cherished homes is very much intact. ... more   less 
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Also Known As:
Henley Park Hotel
Henley Park Washington Dc

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