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Reviews (1,399)
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20 - 25 of 1,399 reviews
Reviewed 4 weeks ago

Good experience here - and loved the convenience to American University where we were attending orientation. Gracious staff, great rooms, lovely bathroom amenities. Complimentary breakfast was solid. Thanks for a great stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank milwaukeemom2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roosevelt C, Assistant General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this reviewResponded 4 weeks ago

Dear, Milwaukeemon2017,

Thank you very much for such a complimentary review. We're delighted to learn your stay with us was an enjoyable one. Should your travels bring you back to Washington D.C., we hope to welcome you again.

Sincerely,

Roosevelt Castilho
Assistant General Manager
rcastilho@embassysuitesdcmetro.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We expect really good at service at Hilton but this was exceptional in terms of location (in the same building as the Friendship Metro Stop, red line.) Just walk downstairs. Breakfast was made to order and a full breakfast. We had excellent egg omelets by the chef, Mohamed J. for 3 or 4 mornings this past week and the service at our table by Richard S. was really so pleasant and unexpected. The bartendar at happy hour was also very accomodating; he couldn't have been better. The rooms and entire facility are very clean and the front desk service was welcoming and helpful. My friend and I would highly recommend this hotel. We didn't have a chance to go to the wokrout room or pool. We stayed 5 nights.

  • Stayed: June 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roosevelt C, Assistant General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this reviewResponded 4 weeks ago

Dear Sharon P,

Thank you very much for such a complimentary review. Our associates work hard to create a welcoming experience for our guests, and we are so happy to know you had an enjoyable time with us. I cannot wait to share your comments with Richard and Mohamed. Should your travels bring you back to Washington, we hope to have the opportunity to welcome you again.



Sincerely,

Roosevelt Castilho

Assistant General Manager
rcastilho@embassysuitesdcmetro.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Having the metro system at your doorstep is super valuable! Also, it's good to have the shops in the same pavilion and good restaurants within walking distance. And, as always, the high quality of this property did not disappoint. We had 4 rooms for extended family celebrating a graduation and it was the perfect place!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Mary Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roosevelt C, Assistant General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this reviewResponded 4 weeks ago

Dear Marie Jo P,

Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to learn your stay with us was an enjoyable one. We are also pleased to hear that you found our location to be ideal and easily accessible to metro and shops Should your travels bring you back to Washington, we hope to have the opportunity to welcome you again.



Sincerely,

Roosevelt Castilho

Assistant General Manager
rcastilho@embassysuitesdcmetro.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

This Embassy Suites couldn’t have a better location for us. There is literally a Metro in the basement! Grocery stores, restaurants, stores and coffee shops surround the hotel, some even in the same structure. The breakfast is also wonderful and the breakfast staff is exceptional. The only problem with this hotel is the price. It wasn’t that many years ago we could stay here for $200/night. The price has practically doubled! We could literally stay at a 4 Star beach-front resort in Hawaii for half the price. And that is ridiculous! We would come here every year or every other year, but at the price they are charging, we may not ever come again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roosevelt C, Assistant General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this reviewResponded 13 June 2018

Dear Julie G,

Thank you very much for such a complimentary review. Our associates work hard to create a welcoming experience for our guests, and we are so happy to know you had an enjoyable time with us. We are also pleased to hear that you found our location to be ideal and easily accessible to shops, restaurants, and other exciting attractions. Should your travels bring you back to Washington, we hope to have the opportunity to welcome you again.

Sincerely,

Roosevelt Castilho
Assistant General Manager
rcastilho@embassysuitesdcmetro.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

This was a first trip with family to Washington DC and having the Metro directly below the hotel saved us so much time and money. Hotel was beautiful and clean and we looked forward to coming back every evening after a long day of touring and walking. The hot tub saved my feet! Hotel was inside a mini mall with high level restaurants and drug stores and clothing stores as well as Starbucks just all right there! Highly recommend staying here!!!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Julz6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roosevelt C, Assistant General Manager at Embassy Suites by Hilton Chevy Chase Pavilion, responded to this reviewResponded 11 June 2018

Dear Julz6688,

Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to learn your stay with us was an enjoyable one. Should your travels bring you back to Washington D.C., we hope to welcome you again.

Sincerely,

Roosevelt Castilho
Assistant General Manager
rcastilho@embassysuitesdcmetro.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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