Popped in for dinner before returning to Baltimore on the train. First impressions were very good with a buzzing atmosphere inside. We wanted a little less noise so chose to eat outside. This is where the problems started. I think our servers name was Patrick.....dark hair.....beard....spectacles.....I only make this point as the other servers outside were polite and helpful.
Anyway.....our server offered us a special beer ......not being familiar with this brew I asked “is it hoppy”......shouted response was “ you want coffee”......I wrote this off to an accent issue as I am English and ordered a different beer.
The table next to us who arrived within a few minutes of us had made the same server aware that they were Under time pressure and needed to be finished within the hour to catch a train.
Our server seemed very confused about what table had ordered what food.....we saw our food come out and disappear.....we finally gained our server’s attention and he grudgingly brought our food.
On a positive note....the food was ok.
After about an hour we were finishing up and getting ready to leave and had paid our check. The table next to us finally became fed up with waiting and left........2 minutes later their food came out and Patrick seemed confused....again....about what was going on......I got his attention and simply said “they left a couple of minutes ago”
Our server didn’t seem to comprehend what had happened and aggressively said “what”.........I repeated my explanation and was greeted with the response “you are interrupting my conversation with my colleague”.
I really don’t expect to be spoken to like that when trying to be helpful and regrettably suggested that the server seek a different career as he was clearly not cut out for what he was currently doing.......at this point he retorted “ you should go”...
I asked him to repeat what he said and he ignored me.
My wife and I then left.
At this point I would like to apologise to the 2 young ladies at reception.....I vented my disgust to them ....I wasn’t their fault and I should have asked to see the manager....”sorry ladies”
Our server was clearly not on his game this evening and ruined our night......perhaps he was not feeling well.....maybe he is on medication either prescribed or not....I don’t know...but there is no excuse.....maybe a random drug/alcohol test would benefit the establishment to prevent this in the future.
Will not be returning which is a shame as the food and beer were good.
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