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Reviews (3,449)
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Reviewed 5 April 2018 via mobile

They have a terrible Service. We had to wait for more than a one hour to hop-on another bus. Contract their service is a loss of money

Thank agbasto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana T, Owner at DC Trails, responded to this reviewResponded 25 April 2018

We do take reviews like yours very seriously. We do our best to get our buses speedily but efficiently to each stop, but events such as the Cherry Blossom Festival will increase our average wait time of 30-45 minutes. We do hope to provide an improved experience on your return trip to DC in the near future.

Best,
DC Trails

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Reviewed 4 April 2018 via mobile

Charles was a wealth of information
Could not have survived with out his driving skills
Whole bus sang songs & Charles even joined in.
Watch out stedman - Charles is your competition !

Thank kdefrisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana T, Owner at DC Trails, responded to this reviewResponded 5 April 2018

Thank you for the rating! We are happy to read what a wonderful time you and your fellow tour guests had with Charles. We look forward to hosting you again on your return trip to DC in the near future.

Best,
DC Trails

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Reviewed 4 April 2018 via mobile

The tour guides were all very funny ( I was on 2 separate tours) and explained the monuments, buildings, and memorials very thoroughly without being boring.

Thank Gabby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana T, Owner at DC Trails, responded to this reviewResponded 5 April 2018

Thank you for the rating, Gabby! We are pleased to read how enjoyable your touring experience with us was. We look forward to hosting you again on your return trip to DC in the near future.

Best,
DC Trails

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Our bus driver and tour guide, Charles Smith, is not only full of history and information, he is humorous and engaging! We thoroughly enjoyed our time with him on the 8th grade DC trip!

1  Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana T, Owner at DC Trails, responded to this reviewResponded 4 April 2018

We are so glad you enjoyed your time with us and Charles, Melanie! We appreciate the review and hope to see you again on your next visit to DC.
Best,
DC Trails

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Reviewed 1 April 2018 via mobile

The bus driver, Thomas Hopps, was fantastic. Super cool and trained us to be gentlemen (gentlemenintraining). -Jason Kinsley

Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana T, Owner at DC Trails, responded to this reviewResponded 2 April 2018

Thank you for the rating, Jason! We are delighted to read how wonderful your touring experience was for you. We look forward to hosting you again on your return trip to DC in the near future.

Best,
DC Trails

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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