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Review Highlights
Convenient and fun but here are some lessons learned

So getting around DC on a bike is great, plenty of paths. In fact, my 18 yr old son and I... read more

Reviewed 23 October 2023
ashleylY4308RY
Ridiculous and ancient method of bike sharing registration

Attempted to have electronic and or regular bikes from capital bikeshare during a family visit to... read more

Reviewed 9 November 2023
DougD58
,
Boston, MA
via mobile
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Reviewed 3 June 2017 via mobile

I would not recommend using their services for bike rental in D.C. First of all they'll trick you by saying you can rent bikes for 24 hours for only $8 and later when you check you're credit card you incurred more charges from them cause it doesn't tell you that if you have it out longer than 30 minutes you will be charged extra. Then when you do try to return the bike near your destination good luck finding an open spot, you'll have to ride an extra 10 minutes past your destination to find another docking point and then walk back to your destination. Save your money and your time and go with someone else.

Date of experience: June 2017
3  Thank stephanie s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2017

We rented two bikes for one day and used them all over town to visit the monuments and museums. Saved our feet from a LOT of walking. Very easy to use (I recommend downloading the app to see how many bikes available and where they are located). D.C. is a very bike friendly city and I would highly recommend this cheap way to get around town to everyone.

Date of experience: May 2017
1  Thank AngM6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2017

After having a terrific experience on the bikes, I had an equally terrific experience with the customer service team. I accidentally failed to dock my bike properly, resulting in a very big penalty fee. When I explained the situation to the customer service team, they were flexible enough to split the difference with me, refunding me half the penalty even though it was really my fault. There was no arguing about it, they were pleasant and made the decision quickly. Awesome activity, awesome staff.

Date of experience: April 2017
Thank roseannem420
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2017

What a great way to move around in the touristy areas of DC. The prices are reasonable, the system (once you run through once or twice) is easy to use. Once when we were returning the bikes one didn't lock properly. We called in for customer service and were treated very nicely by a real person. Not only did she help us get the bike accounted for, she helped us understand how the payment system works. The hint is, "return your bike every 30 minutes to avoid extra fees."

Date of experience: May 2017
Thank 449warrene
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2017

Loved the option of utilizing the bikeshare. Understand the system before undertaking. A payment of $2 gives you 30 minutes with the bike to then be returned at any of their bike stations (there is a good phone app that helps track the bike stations and availability of bikes and return slots). If you go beyond 30 minutes you will then be charged extra fees. This applies even if you purchase the 24 hour pass. To stay within the fixed rate and keep from additional fees you must return the bike within 30 mins. All in all it is a much better alternative than taking a cap from one monument to another. Highly recommended if you do not want to walk.

Date of experience: May 2017
1  Thank Charlestonmike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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