Stayed here as part of our countryside holiday in Hungary in the summer of 2011 for a couple of days, having read reviews here I had certain set of expectations of this hotel. Needless to say it certainly didnt live upto anything said here during our stay. It starts with incredibly undertrained staff, continues with paper thin walls where you hear your neighbour use the loo, utter lack of cleanliness, damaged walls, stained carpets, disgusting shower cubicle-all reminds me of the socialist era of Hungary when one had to be glad to get something at all. Breakfast was plentiful with no non-dairy alternatives on offer, nor staff exceeding their job in possibly offering to pop to the shop and get some soy milk,etc which I would have happily paid for. Our 'view' was onto a concrete floor below us where staff went for the cigarette breaks-nice! The pool area was very small with bad quality towels provided. We wanted to get a drink at the bar at 9pm only to be told the bar staff has left, asked if we could still get two glasses of wine to enjoy on the terrace, very firm no followed. The lift is ridiculously tiny. Upon checkout we were barely acknowledged, no offer to help with luggage whatsoever. This hotel is ghastly in every sense of the word with staff not knowing what quality customer service is.