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“Asked to leave as closing for evening”
Review of TG Italiano

TG Italiano
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Ranked #453 of 3,658 Restaurants in Budapest
Price range: US$ 29 - US$ 118
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Breakfast, Lunch, Dinner, After-hours, Reservations
Neighbourhood: District V / Inner City
Reviewed 10 November 2017 via mobile

This Italian looked really inviting but the service is shocking, loads of staff but nothing going on.
We ordered drinks to start, G&T and Cuban cocktail. The cocktail came after our wine with the meal, I should have sent it back but hey I was looking forward to trying it.
Food ok, we just had a main which took ages then weren't even offered coffee and dessert just told we are closing in 5 minutes. Whole thing took nearly 3 hours ( look at the times on my photos).
We spoke to manager when leaving as there was still lots of people drinking and asked if we could have a coffee, he walked off and I thought to get coffees but never came back. Very disappointing end to a great business trip and it cost 76 Euro's! I would love to have the managers response please

1  Thank DiE29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aron_Remenyik, Vendégkapcsolati vezető at TG Italiano, responded to this reviewResponded 5 December 2017

Dear Di E, We are terribly sorry for your bad experience at TomGeorge! Thank you for taking your time to write such a detailed review, we forwarded it to our managers and will do our best to improve our services!

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Reviewed 6 November 2017

I should start by saying I've lived here for two years so my standards for service are actually very accommodating. I made a reservation here for a group of 12 people. Upon arrival we were moved three different times because the staff was unsure about which table was ours. This was only a minor inconvenience. Then we decided to order starters at which time we were informed that because we were such a large group we had "pre-ordered" starters already coming. Also...initially.. not a big deal except for the fact that in none of my e-mail correspondences with the restaurant was I informed of this. We decided not to fight it and received 4 or 5 massive plates of appetizers that were, not necessarily spectacular and we left one entire plate untouched as the portions were much larger then we would have ordered for our size group. The entrees were fine...again nothing spectacular. At the end we received our bill and saw that we had been charged over $100 for these pre-ordered appetizers that we didn't even want. I left the restaurant feeling cheated. This is incredibly sad because it is a beautiful place and is located in a very tourist-friendly area. One person in our party wrote the restaurant to discuss what had happened and received no reply. All in all the experience left us all feeling taken advantage of and really put a damper on our evening. It seems like there are a lot of positive reviews on here so I hope the rest of you have a better experience. Maybe just be careful with what they force you to buy.

    • Value
    • Service
    • Food
1  Thank RaRaTCU08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aron_Remenyik, PR at TG Italiano, responded to this reviewResponded 26 February 2018

Dear RARA, We are sorry to see that you were not satisfied, however we are thankful for your thoughts, we will do our best to improve our services, please accept our apologies! Kind regards the TG Team

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Reviewed 4 November 2017 via mobile

Nice looking place, going in I expected high prices. Everything very high level, very ambient.
Waiters are a bit boring: not arround and slower as it should have been.
The food tok very long (noodles, noodles with dead food and a pizza), once it arrived, we knew why: freshly made, high quality. The seafood is a real recommendation! Lots of shells, some crustacean, very finom!!
A special goody ist the bathrooms.... Go there ;)

Thank Olaf K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aron_Remenyik, Vendégkapcsolati vezető at TG Italiano, responded to this reviewResponded 5 December 2017

Dear Olaf K, Thank you very much for your review, we will do our best to improve our service! We hope to see you again soon at TomGeorge!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

Nice spot for a date night. Food is very good. Pizzas are nice. Very good looking restaurant inside with some flair. Close, one block off St Stephens square. Our second visit here in last two months. Lots of couples eating here in a Friday pm.

Thank mikefromus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aron_Remenyik, Vendégkapcsolati vezető at TG Italiano, responded to this reviewResponded 5 December 2017

Dear Mikefromus, Thank you very much for your review! We hope to see you again soon at TomGeorge!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

Saturday night and we manged to get a reservation through our hotel. The place was full and no wonder. Friendly service all the way, good food and everything worth your money.

Go check this out!

Timo and Tiina from Finland

Thank TjaTL2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aron_Remenyik, Vendégkapcsolati vezető at TG Italiano, responded to this reviewResponded 5 December 2017

Dear T ja T L, Thank you very much for your review! We hope to see you again soon at TomGeorge!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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