We arrived a few hours before check in and were able to pay and leave our bags at the hostel which was great. When we came back to check in we were given our key and told it was on the first floor. Once we were in our room we were very disappointed to see that the room had not been cleaned at all. The floor was dusty and had hair all over it, the desk was covered in crumbs, something was spilt on the back of the door, the shower and sink had clearly not been cleaned for several weeks as they both had a build up of hair and grime, there was half eaten food in our allocated fridge and the beds were covered in hair and looked as if the blanket had just been thrown over the bed and not changed. We weren't too bothered about most of it but went to reception to ask for fresh sheets and the girl seemed annoyed that we were complaining about the state of the room and offered no sympathy or compensation. She reluctantly took us to get fresh sheets, we then had to remake the beds ourselves. We brought the dirty sheets down to reception and the girl expected us to take them up to the laundry, another staff member then came and took them off us.
We were very unimpressed with the state of the room and the way it was handled by the reception staff. We don't recommend staying here.
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