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All reviewsmom parksauna and turkish bathcongress centerconference hotelbudapest cityexecutive roomseparate toiletswimming poolbuda sidebusiness tripnice hotelbig hotelsmall bathroomreception stafffree wifibus stopshower room
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Reviewed 22 December 2017

I have stayed here several times, this is a very good hotel for it's price. The service is nice the breakfast is quite good, and the hotel is nice overall. They changed the beds since the last time I was here . It is now much more comfortable. The location is very good, the center is easily reachable with public transport. There is even a shopping center nearby. I would definitely recommend for business trips and also for tourist.

  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Pusi96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2017

I found the hotel to be great for my needs as a single traveller. Some rooms described as small but I found mine to be a decent size. Bathroom small but adequate and shower worked well . Tea/Coffee making facilities in room and well stocked mini bar.
Found some noise from police/ambulance sirens, otherwise little travel noise. Tram stop a couple of minutes walk away giving easy access into the city centre.
Lot's of variety at breakfast but found scrambled eggs to be not piping hot.
Will use again if travelling to Budapest.

Room Tip: Rooms quitter at rear of hotel
  • Stayed: December 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeanWendling, General Manager at Novotel Budapest City Hotel, responded to this reviewResponded 18 December 2017

Dear Mr. Guy W,

thank you for taking the time and leaving a review on tripadvisor.com

I was happy to read that we could reach your expectation on many levels.

I was delighted to read that you liked the variety of our breakfast and you were very happy with the amenities of the room.

I hope to welcome you back to our hotel soon.

Kind Regards

Jean Wendling

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

Although our room was on the 8th floor we could still hear traffic as hotel is surrounded by a busy network of fast roads. There was a very frequent and disturbing noise of sirens right through the day until very late at night.

On the plus side the hotel has a lovely well maintained swimming pool and even has a bowling alley. There are also pleasant terraces and shady gardens if you want to sit outside.

We found that some of the reception staff had a bit of an attitude problem but most were helpful. Rooms were meant to be modern but needed a bit of TLC. Marks and stains on the walls are just not acceptable.

You need to get bus or tram to get into the centre. The bus stops close by. The journey into town can be slow due to the amount of traffic but is not that far from most of the sights.

Recommend seeing the poignant Holocaust shoe memorial to murdered Jews which you will find on the banks of the Danube.

Room Tip: Try and get a room at the back away from the roads and on a high floor.
  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Andy08London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeanWendling, General Manager at Novotel Budapest City Hotel, responded to this reviewResponded 19 December 2017

Dear Mr. Andy08London,

We very much appreciate your comments regarding your stay at the Novotel Budapest City.

Thank you for sharing your experience.

Sincerely,

Jean Wendling

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

The room is exceptionally small, two people can not normally move around the room, the bathroom is only for one person, the smaller toilet never saw before, the unpleasant smell of moisture from the bathroom. The bathroom does not have a toothbrush cup (it has a small glass of thin plastic). At the reception they say this is the Novotel standard, a good joke?aA breakfast 3.12. from 09.00 to 10.00 there was no fresh bread, there were no clean cups of tea.At breakfast, it's not most important if you have goulash or not.

Room Tip: if all rooms are so small that I can not recommend any
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Novica J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017

Great Access Point: 2min walk to MOM Park Offices + shopping center (incl. nice variety of restaurants, & grocery store), 2min. walk to Alkotas Ut tram stop for fast public transport connections throughout city.

Rooms: Spacious, clean, practical layout, quiet (good sounding proofing for quiet rest)

Customer Service: Very professional, polite, attentive staff; fast check-in, fast check-out; very friendly staff throughout breakfast area.

Dining: Breakfast area was definitely upgraded since my last stay, great healthy options (many fresh fruit & vegetable offerings); bright, friendly, attractive new display areas; fast coffee & tea options.

Would recommend for business stay in area.

Room Tip: Request room on higher floor, away from street traffic
  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank M_Monteon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeanWendling, General Manager at Novotel Budapest City Hotel, responded to this reviewResponded 18 December 2017

Dear Mr. M_Monteon,

it is always a pleasure to read such a great and positive review.

Thank you for your kind words and I hope that you next visit will be as pleasant as this was.

Hope to welcome you back to our hotel soon.

Kind Regards

Jean Wendling

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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