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All reviewstram stopbeautiful hotelpublic transportsparkling winebathroom doorjunior suitemodern roomsnew york cafethe riverjewish quarterbreakfast buffetfifth floorbeautiful roomstayed for nightswould highly recommend this hotelmini barperfect stay
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Reviewed 20 September 2017

We stayed here for 4 nights on a Jet2 break. The hotel was great in all respects. The most noticeable thing was the staff who whilst being very friendly and helpful also displayed the right amount of professionalism without being over the top. A perfect balance.
We had emailed before we stayed and asked for a quiet room on a high floor and that is what we got. A room on the top floor facing the street. The double glazing was excellent at keeping any noise out - apart from the emergency vehicles. In Budapest it seems that the drivers like to see who has the loudest siren!! I don't think any double glazing can cut that out. Blackout curtains were excellent. The room - a standard room - was a touch on the compact side however we were rarely there. It was well appointed. Complimentary water every day and well looked after by housekeeping staff.
Breakfast was good with plenty of choice. We found it better to order freshly cooked items from the menu rather than get from the hot plates. Coffee was not so good but we thought that was the case with most coffee in Budapest - apart from, dare I say it, Starbucks.
Location was even better than we hoped. Although we walked most places we did use the metro and bus and these are steps away from the hotel. What a great transport system they have. Puts us to shame! We ate and drank a lot in the immediate area and never had a problem with any one bothering us at all. So we thought the area was fantastic.
We had one small issue which is worth putting down here for future guests. We used the taxi service provided by the hotel. It was spot on with good friendly drivers. There he was in arrivals as we came through the door despite a long wait at baggage. On the return leg we arranged for a 5.30pm collection. At 5.45 we were getting a little anxious and approached the desk. They were excellent at chasing it up for us. Problem was Friday traffic on the airport road. According to the driver it happens every Friday rush hour as people leave Budapest. Right enough, as we drove to the airport the road was choked. However we got there in plenty of time. So if you need to get to the airport on a Friday evening allow yourself some more time.
So a great stay with no complaints at all and a hotel we would not hesitate to recommend.

Room Tip: top floor facing front was good for us
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank stevieboyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Stayed for 3 nights, loved the breakfast, beautiful rooms and comfy beds, adore the lemonade on the way in. Just another word on the breakfasts - YUM. Maybe get the hairdryers more powerful? But loved it.

Stayed: September 2017
Thank SophieRThorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

The hotel is fantastic! It is located right next to the Blaha Lujza ter metro station and within walking distance of the Danube and the best restaurants and bars. The hotel itself is very elegant and the rooms are clean and modern with all the amenities you require. We enjoyed a variety of breakfasts here every morning from freshly cooked eggs to waffles. The staff in all areas of the hotel were courteous and polite and made us feel very welcome. When I come back to Budapest, I will definitely be staying here again!

Stayed: September 2017, travelled as a couple
Thank Shaan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

We got a perfect stay at the Nemzeti Hotel in the center of Pest. Even though we had no problems at all at the hotel, we expected a bit more from the Mgallery standard. The room is not that big and the bathroom (at least in our TWIN room) was really small. Really good service and amazing breakfast.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Eugenio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Rooms Division Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 12 September 2017

Dear Eugenio S,

Thank you for taking the time to share your recent experience. I am sorry to read, that it did not entirely match your expectations because of the size of the room. I am glad to inform you, that we have superior, junior suite and suite room categories as well, to fit all expectations.
I recommend booking one of these for a future stay.
At the same time I am glad, that you recieved good service and enjoyed the selection of the breakfast buffet.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

My husband and I had the pleasure of staying at the Hotel Nemzeti- M Gallery in Budapest prior to our Viking River Cruise.
It was a wonderful experience! From the moment we stepped into the hotel's front door, we were greeted and treated like royalty.
Bencz who is a Viking Staff Member added to the special treatment. He answered our many questions and was informative about restaurants, transportation and cruise support.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Edie877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Rooms Division Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 28 September 2017

Dear Edie877,

Thank you so much for taking the time to share the wonderful experience you recently had at the Hotel Nemzeti. We were all really pleased to read that it was flawless from the very first moment.

I hope we will have the chance to welcome you back soon!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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