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Reviews (1,455)
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All reviewsliberty squaregreat hotelbeautiful squareshower and toiletdeluxe roomcoffee machineperfect locationwithin walking distancehuge bedchain bridgegreat bathroomsteam roombeautiful roomstayed at this hotel for nightssparkling winespa facilitiesparliament building
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Reviewed 3 January 2018

We stayed here over Christmas and for anyone wanting a hotel from which to explore the main sights of Budapest this hotel could not be bettered. It overlooks Liberty Square where one can shake hands with Ronald Reagan as he continues to stare down the Russians ‘Liberation’ war memorial.

It is an easy walk to the Chain Bridge that takes one across to Buda and the old city on the hill plus the Hapsburg Palace now the home of the National Art Gallery.

It is only a five minute walk from the Parliament building where one can catch the No:2 line tram that runs right along the river and down to the National Theatre, for those EU citizens over 65 the transport is free, so get in quick before we leave!

The hotel itself is modern and the rooms spacious and well appointed, the bed was large and very comfortable, mark you after all the walking we did a plank would have felt like bliss. The shower was a delight, a massive head that could drown you, just what was needed after a day of walking, very reviving. The staff are unceasingly friendly and helpful, they greet you every-time you enter or leave and it never looks forced.

Breakfast is in the attached restaurant, part of the hotel building but not run by them. The food was typical to most continental offerings plus a hot selection from the menu, served quickly and equally good. We enjoyed Christmas Day dinner there and it was really very good and reasonably priced by central Budapest standards, just don’t expect turkey and the trimmings, that’s not Hungarian.

There is a ‘spa’ which is a bit of a let-down, a very small gym plus a large Jacuzzi, a steam room and a sauna, no pool. Treatments are available to be booked and it looks as though the staff who give them come in from outside as needed. There is little information posted about the running of the place and if you need a locker key it comes from reception, not ideal when you are in the altogether before you find this out! This said it was adequate for a short workout and a good steam. The TV lacked most of the channels, looks like it is serious need of re-programming!

All in all a hotel to be recommended. Would we stay again? Certainly should we venture back to Budapest in the summer.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank FoodieOswestry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand Budapest, responded to this reviewResponded 11 January 2018

Dear guest,

We would like first and foremost to thank you for choosing Iberostar Grand Hotel Budapest for your recent holiday and also for taking the time to share your opinion with us.
 
Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home. Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of facilities, provide a holiday feeling of the very special kind for our guests.
Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.
Best Regards,

Quality Manager
Iberostar Grand Hotel Budapest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

The place was peaceful where there if do not like noisy area this is the place and nearby to attraction which is about 5 minutes walk which is worth it as it is away from the main street where there is lots of people. rooms are nicely done and big. service receive was very good with having turn down service. staff was very helpful.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
Thank Roland C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand Budapest, responded to this reviewResponded 11 January 2018

Dear Ronald,

We thank you for taking the time to share this wonderful impression of your stay at Iberostar Grand Hotel Budapest.

It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. This is ensured by our employees, the numerous services available and the careful distribution of our hotel and its facilities.

Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

Best Regards,

Quality Manager
Iberostar Grand Hotel Budapest

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Reviewed 2 January 2018

Room 101 was amazing - staff excellent - food at breakfast and evening meal brilliant so tasty and local produce and good price considering location and the location is perfect for a weekend or longer - all the main sights within 15 minutes walk !! Cannot recommend this hotel highly enough !

Room Tip: Room 101 amazing !!!
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Cymru1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand Budapest, responded to this reviewResponded 11 January 2018

Dear guest,
We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar Grand Hotel Budapest.

Such a friendly review our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts.

Again we thank you for your pleasant review of our hotel and hope that we will continue to provide you excellent holiday experiences in the future.

Best Regards,

Quality Manager
Iberostar Grand Hotel Budapest

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Reviewed 22 December 2017

The location of the hotel is great for tourists. The room was big and well equipped with beautiful view. The staf was very helpful and efficient. We loved the small gifts waiting for us in the room each day.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar
1  Thank dory208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manage at Iberostar Grand Budapest, responded to this reviewResponded 28 December 2017

Dear guest,

We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Grand Hotel Budapest and want to thank you for sharing your opinion with others.

Confirmation that we were able to exceed your expectations with our service and the beauty and comfort of our hotel is spectacular news for us.

It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best.

Kind Regards,

Quality Manager
IBEROSTAR Grand Hotel Budapest

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Reviewed 7 December 2017 via mobile

Had a fantastic time in this hotel ! up there with the best we have stayed in !
Champagne reception on arrival the staff couldn’t have done more to welcome us.
Gorgeous room, great bathroom , huge bed. Hotel is situated in a perfect location just far enough to be quite but a very short walk in to the hustle and bustle of St Stephens basilica and surrounding square, about 30 minuets walk to the castle over the chain bridge and 15 mins to the parliament buildings.
I would recommend this hotel to anyone!!!!
Fantastic !!!!!!

Stayed: December 2017, travelled as a couple
Thank Joanne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand Budapest, responded to this reviewResponded 11 December 2017

Dear Joanne,

It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at IBEROSTAR Grand Hotel Budapest.

We have treated your description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager
IBEROSTAR Grand Hotel Budapest

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