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Reviews (403)
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All reviewsrooftop poolthe riverold townsmall poolelectric carpedestrian zonefun place to stayglass wallexcellent designwelcome drinkgreat location rightlocation location locationslovenian winestoilet and showerwe loved our staytwo nightspedestrianised area
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Reviewed 6 November 2017

To tell the truth it was very short time (one night) to experience the hotel in a full way but you can understand from the details how it is. the hotel is in middle of the city center near the river. The staff are experienced and willling to catch your satisfaction. It is a desing hotel and it has its own style. In addittion it was one of best scrambled egg :)

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Erhan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanderUrbaniResort, Front office at Vander Urbani Resort - a Member of Design Hotels, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you for staying with us.
From the point that you arrive, we really try to make everybody feel welcome.
The front desk always tries to give suggestions, come up with ideas or find necessary help when needed. We, in the hotel, work together as one, so that we can make your stay, as well as in the hotel as outside, a pleasant one.
We hope you can stay with us a bit longer next time and try our A la carte menu.
The wild boar and a glass of red wine for dinner is also a blast : )
Thank you, your Vander.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

The Vander Urbani Hotel is in the absolute perfect location in Ljubljana - walking distance to absolutely everything. There is a great bar/restaurant outside where you can people watch and enjoy fabulous drinks. The decor of the hotel is super funky and modern. In the warmer months, there is a rooftop bar with a pool.

While it was in a great location, it didn't have the best of service.

Room Tip: Ask for a waterfront room.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank RunCocoRun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

Excellent location, very friendly and professional personell. We got a lot of good advice from the receptionists. Seems like to everybody working in the hotel had a very good spirit and sincere will to make your stay to a good one. Good breakfast and nice restaurant. The room was small (nr 22).

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Oernen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanderUrbaniResort, Front office at Vander Urbani Resort - a Member of Design Hotels, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you for your review and are glad to have fulfilled your expectations. Our staff is glad to welcome guests to our home and really give it all to make it memorable for you.
The reception desk loves to have a chat with the guests, getting to know their likings and give suggestions.
We offer five different room categories, so we kindly invite you to try the other ones, where rooms are bigger which would make your stay more comfortable.
Thank you again. Vander.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

From looking at photos and reviews this hotel looked like a great boutique style modern hotel with a twist. And I get this is what they are trying to do and it could be great, however there are lots of flaws that not to be addressed.
Let's start with the positives:
-great location right in the heart of town on the river (you could not possible get closer to town)
- cool vibe and design, with special mention to the rooftop pool, although small this is a rarity in ljubiana (and who doesn't love a rooftop pool!?)

Negatives
-I was staying with friends and to our horror the bathroom does not have ANY PRIVACY. You can he going to the bathroom or showering and EVERYONE could see you from the bedroom. Not ideal! You would think after we addressed this with the hotel staff and they realised there design flaw they would move us to another room? No - we had to deal with it!
-Service is slow and far beyond the professional standard you would expect from a four star hotel. If you want a drink or something to eat poolside don't even bother. We had to ask three times and felt like we were inconveniencing them!!
-breakfast service is slow, they seat you and that's about as much service as you get. (Although food was reasonable)
- room size is small and makes poor use of space

If this hotel can step up, maybe I will reconsider but for now I'd stick with other options.

Stayed: July 2017, travelled with friends
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanderUrbaniResort, Front office at Vander Urbani Resort - a Member of Design Hotels, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you for staying with us.
We are glad you have enjoyed your stay in general.
Our design in the rooms is different, you are right. The glass separation between the sleeping part and the bathroom has curtains, dark curtains, which are in every room. The curtains cover the whole glass wall so it is not possible to see through and the curtains are meant to create the privacy needed.
We are sorry if the service was slower, it might have been a specific moment when it happened.
Our hotel offers different room sizes from 18 square meters to 36. You are kindly invited to try the bigger ones to make your stay more comfortable next time.
The hotel is made in four buildings put together. The buildings are also protected since they are from the 18th century and some rooms can not be modified architecturally.
Thank you again. Vander.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

We had one of the largest rooms somewhat lack of privacy between bedroom and bathroom also no curtains at the bathroom window which is visible from the busy walk way. Be sure to park in the nearest carpark as that is where the electric car stops, also make sure to take the electric car if you have luggage as there are lots of steps. Not the easiest hotel to find as the entrance is in a small side stree. Unfortunately the night we arrived and wanted dinner in the hotel the selection was down to one starter and one main course due to a wdding the previous weekend and issues in the kitchen???Breakfast was good if you just want the buffet but trying organis a cooked one took us half an hour due to language problems. The roof top is very small so in a busy period it would be of no use.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank victoriabristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanderUrbaniResort, Front Office at Vander Urbani Resort - a Member of Design Hotels, responded to this reviewResponded 16 November 2017

Dear guest,
We thank you for staying in our hotel.
All our rooms have curtains that cover the glass wall between room and bathroom completely. The small window does need something as well, you are right, it is a bit open to the walkway below. We will do something about it immediately, thank you for your feedback.
Our hotel is in a pedestrian zone. We can arrange an electric car, which is a city service, that can bring you from outside of the pedestrian zone to our hotel or take you back. It is free of charge so you are kindly welcome to give us a call upon arrival and we will send one to pick you up. The service is available from 8:00 am to 8:00 pm every day.
We also apologize about the inconvenience at your dinner. We had some technical issues in the kitchen, but it was resolved the next day. Our restaurant is open every day all year round from 7:00 am to 11:00 pm.
At breakfast we offer a buffet breakfast and A la carte offers, made for you fresh upon ordering. We are sorry if there was a delay in your order because of language barriers.
The roof top pool is popular amongst our guests in the summer months and it is used mostly
to freshen up and the terrace for mingling and enjoying your favourite cocktail while listening to good music.
Thank you for spending your time with us. Vander.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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