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“Luxury hotel in iconic skyscraper near main station” 5 of 5 bubbles
Review of InterContinental Hotel Warsaw

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InterContinental Hotel Warsaw
Ranked #4 of 121 Hotels in Warsaw
Certificate of Excellence
Croydon, United Kingdom
Level Contributor
791 reviews
241 hotel reviews
common_n_hotel_reviews_1bd8 1,117 helpful votes
“Luxury hotel in iconic skyscraper near main station”
5 of 5 bubbles Reviewed 30 December 2011

For the first (21) and last night (27 Dec) of our Christmas holiday in Poland we stayed at the Intercontinental hotel in Warsaw. According to hotel welcome letter this was our 10th stay. They provided a bottle of red wine in our room on each of the nights.
We had room 3401 for the first night and a 2 room suite 3118 on the second. Both were furnished in smart modern style. Plenty of space and a comfortable large double bed in both. There was a long distance view from each room.
We choose this hotel for several reasons;
1. Close to Warsaw main railway station and a stopping point for bus 175 from the airport. Marriott and Novotel are similarly close.
2. Good, comfortable beds and well equipped rooms
3. Top floor swimming pool 15m long and open from 0600: superb views up there.
4. Splendid buffet with very wide choices eg 5 cold fish and about 10 breads
5. Walk in showers in the bathrooms. Much more convenient than bath tub for older guests.
6. Friendly staff
7. Good price (PLN 650 ) plus PLN 91 for breakfast.
On the last night we ate in the restaurant. Good salmon and pike/perch properly cooked. Wines are expensive but the chilean chardonnay was fine with it. Cheerful service.
We shall stay again on next visit to Warsaw.

Room Tip: Rooms on the east side, facing Palace of Culture, have better views
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alanreynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,752 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (423)
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English first
Rijswijk, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

Very good located in the centrum of Warsaw , spacious and very comfortable rooms .
Swimming pool on the last floor with the view of the city ,great !
Delicious breakfast and very nice staff .

  • Stayed January 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gosia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, 5 January 2012
Dear Guest,

Happy New Year 2012, success in work, health and prosperity for you and your family!

Thank you for having chosen Intercontinental Warszawa for your recent visit in Warsaw and I hope you had a pleasant and comfortable journey back home.

I am pleased to inform that as of now, January 2012 guests who booked trough Intercontinental.com, or IGH.com will receive a basic level of Complimentary WIFI in their room.

I was delighted to hear the hotel was able to properly address your concern, so you were able to enjoy your stay.

Guest satisfaction is the backbone of our hotels and is the key to our success. Your comments have been forwarded to the team, so all involved can share in the warm views you have expressed and be recognized for their efforts.

Once again, we appreciate your positive feedback and for giving all of us at IHG another reason to be proud of our hotels.

We look forward to serving your future lodging needs.

Sincerely,

Christian Henkemeier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 December 2011

Stayed in most of the 5 stars hotels in warsaw
The intercontitental is one of the best
Great value for the price chareged
Memrable time spent in the top floor pool and jaccuzzy + beutiful view
Rooms new clean and comfortable
One remark for the management to consider - If the noisy fire alarm sets off accidently in the middle of the night - please use ENGLISH when giving orders on the speakers - we didn't know if they were saying "evacuate immidiately" or "false alarm - go back to sleep" - some guests DO NOT SPEAK POLISH - I don't want to think what would have happened if that was a real emergancy

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank liat_eyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, 5 January 2012
Dear Guest,

Prosperous and Happy New Year 2012!

First and foremost, I would like to thank you for having chosen Intercontinental Warszawa for your recent visit in Warsaw and I hope you had a pleasant and comfortable journey back home.

I am particularly concerned after reading your comments about the noisy fire alarm in the middle of the night.
It was very disappointing to learn that we failed to satisfy your expectations in this area. Please be assured that we will address the issue you raised, and will take the necessary actions to rectify the problem.

We do apologize for the inconvenience caused to you, and are grateful for your input, which will assist us in maintaining the high standards of service we strive to attain.

On the other hand, I am pleased to learn that you appreciated the other services of our staff. This is certainly reassuring and I will pass on your positive comments to the staff.

We appreciate your patronage and sincerely hope that we will have the opportunity to welcome you back to InterContinental Warszawa in the near future.

Yours sincerely,

Christian Henkemeier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
high wycombe
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

Second time here and it seems better than last time.The staff have been mega helpful,and I cannot praise it more highly.Nothing has been too much trouble,sorting out my internet,and even letting me try different pillows.

  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajhoust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, 5 January 2012
Dear Guest,

Thank you very much for your kind words, it was our pleasure to have hosted you with us.

Your words serve as reward, and as motivation to do even better in the future and rest assured we shall be trying our best.

Wishing you and your family the very best and Happy New Year 2012, I'm looking forward to having the opportunity to welcome you or any of your family or friends in the future indeed.

Once again, sincerest thanks and all the best from the InterContinental Team which I assure you that is definitely smiling and happy.


Sincerely,

Christian Henkemeier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
146 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 bubbles Reviewed 12 December 2011

Nothing negative about the hotel. The straff Could be more friendly - smiling! Cool pool and gym (well equipt). Enjoyed it! Roomservice is quick.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank amaze79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Hotel Warsaw

Property: InterContinental Hotel Warsaw
Address: Emilii Plater 49, Warsaw 00-125, Poland
Phone Number:
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 121 Hotels in Warsaw
Price range (per night): ₹ 6,207 - ₹ 13,573
Hotel Class:5 star — InterContinental Hotel Warsaw 5*
Number of rooms: 414
Official Description (provided by the hotel):
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Lazienki Park. ... more   less 
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