Through a booking issue we did not get to stay in the apartment as it was double-booked. I believe this was an anomaly due to a new assistant and some crossed communications. HOWEVER, the owner was amazingly responsive. She quickly found as alternate lodging in a nice facility just blocks away and paid for the lodging as an apology. She turned what would have been a dreadful situation into a positive. And while I am somewhat disappointed that I did not get to see or stay in this apartment I was more than satisfied with our stay at Hotel Rzymek.