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2 - 7 of 63 reviews
Reviewed 7 October 2017

We had a marvelous time during our stay here. The hotel is very nice and everyone on the staff was the same--from the front desk to the restaurant to the service personnel. Our room and bed were more than comfortable. We enjoyed every aspect of our stay here.

Room Tip: Choose a room at the end of the halls
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Lancealot13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2017

A nice hotel which could be an absolute gem if it were not for management.

The staff that are there at the hotel are limited and often doing about 3 things at the same time, not their fault.

A trip to the bar lead to a wait to find a staff member to serve us...

The rooms are clean, tidy and fairly spacious. Though I found the AC to not be effective.

This is located fairly close by to the centre of the city but this is Zamosc, don't expect to talk a walk outside and find restaurants, bars or clubs nearby. Taxis are your only form of transport late at night unless you drive.

Overall, not great due to the hotel not being run properly. But has potential.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Shahanc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2017

Well, it is not a five star hotel but we definitely found this place to be of high standard.
Unlike the other reviewers we found the rooms to be very updated, well mainted and with a relatively high standard. The service was of high quality as well.
Great buffet Polish breakfast.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Liam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017

I wanted to spend the New Year's Eve 2016 weekend somewhere quiet and
comfortable with my fiance - away from the parties, crowds and
celebrations. Unfortunately the stay was far from what we had expected.
The AC didn't work, the overall cleanliness of the hotel left a lot to
be desired, but that's nothing compared to what happened later.

On the New Year's Eve we came back to the hotel to realize a wedding
reception is taking place. Had we been informed about the planned
wedding, we obviously wouldn't have decided to book there. We ordered a
dinner and after 30 minutes of waiting at the bar, we were seated at a
table in a busy hallway (since there was no room for us to sit in the
dining room.) The steak I ordered was hard like rubber and inedible. I
sent it back. I wasn't offered any apologies, I wasn't offered anything
on the menu I could eat instead, and was still asked to pay for the
meal, since - according to the staff - I ate some of it. The hotel staff
was extremely rude and unprofessional, and in the end the manager only
offered a 5% discount. Sleep was out of the question, obviously, with
the loud music (which lasted until 5:30AM) playing downstairs.

We left the next day. My credit card was overcharged for the stay, so I
had to contact the staff of the hotel to clarify the situation. We're
frequent travelers and will come back to Zamosc many times, but never
again to this hotel.

  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank somerandomvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2016

Stayed here for one night, modern, bright room with everything one needed, tho I had to stand on a chair to open/close windows. Excellent breakfast. A short walk from the town , which is worth a visit.

  • Stayed: September 2016, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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