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33 - 38 of 376 reviews
Reviewed 16 August 2016

In the center of Opole, in front of the train station. This hotel deserves more than 3 stars. Superbe extensive breakfast and a very good restaurant with excellent value for money. Pets allowed ! A swimming pool would be a great asset.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stefan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H3405_GM, General Manager at Mercure Opole, responded to this reviewResponded 17 August 2016

Dear Mr. Stefan,
we are always very happy when we we have a great pleasure to host you in our hotel!
On behalf on me and my team I would like to very thank you for your stay with us and so nice comments what is the best recommendation of our service and standard.
We hope to meet you at Mercure Opole in the nearest future.
With best regards
Ilona Porwoł
General Manager with whole hotel team

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Reviewed 10 August 2016

Rooms were big and great for an affordable price. Service is very kind. There are plenty places to see in a vicinity. You may spend here at least 4 days and you will not bored. Perfect location of a hotel.

Room tip: Rooms on the lower side are quieter.
Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank _geigjp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H3405_GM, General Manager at Mercure Opole, responded to this reviewResponded 17 August 2016

Dear Guests,
It was a great pleasure to host you at Mercure Opole and thank you very much for your stay with us during these 4 days. Your comments about service, standard & location is a huge award for all my team. We hope that you visit us in the nearest future again.
Cordially welcome !
With best regards
Ilona Porwoł
General Manager with Mercure Opole team.

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Reviewed 3 August 2016

We spent a night here during our family trip (2 adults + 2 kids, 4 and 7 years old) to Opole. The hotel is very comfortable, restaurant is really high quality, and it's within walking distance to all the interesting places in town. We will definitely be back.

Room tip: Even though we had a street view, it was really calm and quiet all night.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 8stop
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H3405_GM, General Manager at Mercure Opole, responded to this reviewResponded 4 August 2016

Dear Mrs. Ola,
I would like to thank you for your stay and so nice recommendation.
It was a pleasure for us to host you in our hotel. I hope your trip around Opole was OK. We are waiting for your next visit.
Regards for whole family
Ilona Porwoł
General Manager with Mercure Opole team

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Reviewed 1 August 2016

Mercure Opole in a clean, nice and quiet hotel in the City Center of Opole. Walking distance to the Market Square and Amphitheater. Perfect location for business travel and family weekends in Opole. Highly recommended.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank kozioljakub
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H3405_GM, General Manager at Mercure Opole, responded to this reviewResponded 3 August 2016

Dear Mr. Jakub
On behalf of me and my team I would like to very thank you for your stay and so nice words about quality & service in our Mercure Opole.
It is the most valuable recommendation for us.
We hope that we will have an opportunity to host you in our hotel as soon as possible.
Cordially welcome!
Withe best regards
Ilona Porwoł
General Manager with Mercure Opole team

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Reviewed 13 July 2016

The hotel enjoys an ideal situation right in front of the train station, which makes it under an hour from both Wrocław and Katowice/Chorzów/Gliwice.

It has fallen a tad behind the times, but this is compensated by incredibly attractive rates, and the only thing really missing is the air conditioning, which I was told is to be installed in the coming months. Otherwise, everything is comfortable, functional and actually even palatable visually.

As an LCAH Platinum guest, I was treated royally to a suite with ample amenities - the highlight of which are really sizeable cups in the courtesy tray (my pet peeve is them being usually small in hotels).

Breakfast was OK for the price (given I had it included in the rate) and I could understand the hotel is struggling to balance variety and quality against cost and revenues.

The service is a highlight, with the team led by Ms. Porwoł excelling among Accor hotels in taking genuine care of their guests and working the most out of the resources they have. One can see training and standards are being taken care seriously here, while guests are treated just like they should.

I will definitely be returning and look forward to my following stays already!

Date of stay: July 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank JTCz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H3405_GM, General Manager at Mercure Opole, responded to this reviewResponded 14 July 2016

Dear Guest
I would like to warmly thank you for so many nice words about service and standard of our hotel during your last stay.
Your satisfaction is the best compensation that our staff could have received for their work.
I do hope that we will have another opportunity to welcome you in Mercure Opole again.
With best regards
Ilona Porwoł
General Manager with hotel team

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