To sum up my impressions about this hotel, i only have to write one sentence: It's good value for money, but not because it is so great, but because it is quiet okay and not very pricey.
Location: The hotel is in a good location, not to far from the main market square (5 minutes by foot) and pretty well connected by the tram system. It is located in a not so busy street, but if you like to sleep with an open window, it might get a bit loud because of the usual street noise (which you don't have to, because the rooms have aircon).
Rooms: The hotel has a small reception area, a lift (very small) and a breakfast area in the basement. We had a deluxe room in 2nd floor and a superior room in the 4th floor. I will mainly make comments on the deluxe room and only compare them were necessary.
The hotel promotes the deluxe room as followed: It has more room, a good view, softer towels (!) and more toiletteries. Well, the last one is probably true. It had some soaps, shower gels, a toothbrush and even some one-time-use slippers. But, the towels had holes in em and were really everything but soft. The better view meant, we could have a look at the holiday in entrance and not at some backyards (superior room). The room itself was also not too roomy. It had a sofa, which was a nice touch compared to the superior room, but it was not actually roomy. On the contrary, it felt a bit cramped. For instance, as we had to single beds, one of the chairs was located between the window and my bed. But because the room was so small, i had no possibility to reach the chair, but to climb over my bed to get there. The beds were quite smallish (maybe 90 cm in width) and a bit too soft for my liking, which meant i would wake up several times a night. But all in all, i liked the interior of the room, which had some classy style and was put well together.
The bathroom was not to big either, but adequate. I had a problem with the heat of the water on the second day, which can only be described as luke warm at best (the other room had the same problem that day). Though the other days, the water temperature was quiet fine.
The first night we received two bottles of water, which were not replenished the next night. They also had a water heater and some tea in the room (also an empty fridge), which was complimentary.
The cleaning seemed to be done in a hurry, i never had the feeling that the room was exactly made up throughly, but more like a bit hush hush.
The point were the hotel really excelled was the nice and friendly staff at the reception. Apart from one exception, every single staff member was professional, friendly and willing to help. I found them to be very welcoming, which is something i can unfortunately not say about the breakfast staff, which always occurred a bit disinterested or bothered to me. Saying that, i also have to add, that the breakfast was quit fine. It had a decent variety and also an acceptable quality for most of offered eatings (though the coffee was of filter style).
Overall, i must say i was very pleased with the value for money ratio of the hotel. Sure, it has it fair share of problems or shortcomings, but i enjoyed my stay and i don't see the point to pay double as much to stay at the Holiday Inn next door, for a marginally improved offering.
So if you look for a good 3 star hotel in the old town, you'll not make a great, but certainly a good choice. But go for the deluxe room if possible, as it was much brighter and because of this more comforting, than the superior room.
- Official Description (provided by the hotel):
- True Polish hospitality, European standard, comfort in the most elegant fashion, pleasant atmosphere and cordial staff – Wielopole in a discreet and successful way combines all these advantages and wins the recognition of customers from all over the world. ... more less
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- Also Known As:
- Wielopole Krakow
- Wielopole Hotel Krakow