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“Lovely hotel and would definitely stay here again.” 5 of 5 bubbles
Review of Wielopole Hotel

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Wielopole Hotel
Ranked #11 of 258 Hotels in Krakow
Certificate of Excellence
N.Wales UK
Level Contributor
167 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 565 helpful votes
“Lovely hotel and would definitely stay here again.”
5 of 5 bubbles Reviewed 22 February 2012

The Wielopole is in a great location and only a few minutes walk to the main square.
We arrived a little early for the check in time but the man on reception asked us if we could wait for a few minutes. He made a phone call and said that although we were early, our room was ready so (although we didn't mind waiting) we were very happy that we could go straight to our room.
The room was lovely and clean and quite a nice size.....more than adequate for the both of us. There was tea and coffee in the room but we never used this so not sure if it would have been replenished or not?
Breakfast is served from 7am until 11am (we were usually there just after 7) and there was plenty on offer. We didn't bother with the hot food but we did enjoy having a bowl of cereal, toast, a coffee and some fresh orange. Enough to set us up for the day ahead :)
Some others have said that they didn't receive any more toilet rolls but we did. I took another one with us just in case but didn't need it.
The staff here are very friendly and always smiling. Very helpful when asking for info too.
We would definitely book here again........no question. Great price and quite honestly was surprised how nice it was for the price we paid.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank HEVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biuro, Manager at Wielopole Hotel, responded to this review, 23 February 2012
Dear Guest,

We are pleased to hear that you had a wonderful stay at our hotel and we take the chance to thank you for your very high reviews about our services and facilities! Meeting our guest’s expectations and understanding that somebody can be tired after his journey we try to get the rooms ready as soon as possible for an early check-in. I am glad you appreciate that. Thank you for all your comments.

Looking forward to welcoming you again in the near future.

With kind regards,
Eliza Podleśna
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
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English first
Liverpool, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 21 February 2012

Have just returned from 4 day stay at the ,the staff where very helpful arranging trips taxis etc and nothing was a problem for them any time of day or night ,excellent location for the center, i think the wielopole would be a bargain at twice the price but dont increase the rate because i want to come back when the weather is warmer and you do need to put extra loo rolls out but great stay

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JOHN A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biuro, Manager at Wielopole Hotel, responded to this review, 23 February 2012
Dear Guest,

Thank you for choosing to stay in our hotel and for your rating on TripAdvisor. As you mentioned yourself, the hotel is well located and offers different services to create for our guests great atmosphere and possibility to enjoy the city. Beyond the airport pick up, free wifi internet access and possibility of breakfast in the morning (with big variety), guests can also rent a bike, order a trip or beauty treatment.

We sincerely invite you for the next visit!

Best wishes,
Eliza Podleśna
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Stayed here beginning of February 2012 and got a great deal. Staff were very helpful, room was very nice with heated towel rail in bathroom which was very welcome in freezing weather. Perfect location as all sites within walking distance. Hotel organised trip to Auschwitz which I would definitely recommend, agree with MayanMayhem (who I think were on same trip as us) take food and drink with you on the tour. Hotel also organised taxi back to airport, nothing seemed any bother for the staff. Only complaint was tea and coffee in room not replenished but then I didn't complain to reception, who probably would have sorted this. All in all a great city, great hotel and I will be back, maybe in the summer though when its warmer, although snow and cold weather added to the atmosphere of a winter break in Krakow.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lorraineboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biuro, Manager at Wielopole Hotel, responded to this review, 23 February 2012
Dear Guest,

Thank you so much for your opinion about our hotel. It is nice to read so warm words about our staff and the rooms. As I mentioned before, coffee and tea is a treat for the first day so the guest may warm up after his journey – we also put coffee and tea set every day at the reception, that is why we do not replenish it in the rooms. We are glad that you decided to come back to us in the summer time. I recommend you to make your reservation directly through the hotel, which will allow you to get nice deal, especially if you relay on your last stay.

Kind regards,
Eliza Podleśna
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

The Wielopole is centrally located so its within easy walking of the bars etc.
The staff are fabulous, prior to arriving at the hotel we emailed them & they arranged taxi transfer from the airport only 80 PLN, they also booked the trips for us, we did Auschwitz & the Salt mine.
We had a deluxe room & it was excellent, breakfast was very good.
If there was one complaint it would be that they don’t replenish the tea & coffee in the room so take some with you.
We will definitely be returning to Krakow & will definitely stay at the Wielopole.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wildcrewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biuro, Manager at Wielopole Hotel, responded to this review, 20 February 2012
Dear Guest,

It is very rewarding to know that you were satisfied with the quality of accommodation and services we provide. With reference to your complaint about the replenishing tea and coffee in the rooms, as I mentioned in one of the previous comments - it is only first day treat that we prepare for our guests, so they can drink something warm after their journey. We try to meet guest’s expectations so during winter time we put coffee /tea set at the reception and our restaurant invites guests for warm drinks as well.

See you next time.
Eliza Podleśna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

The Wielopole is within walking distance of most of the sights of central Krakow. The staff are fabulous, one guy at reception wouldn't have been out of place in a five star hotel in London.

The rooms are not huge, but they are clean, and the paintwork still smells fresh. Bed great, actually the best I've slept in. Bathroom is a bathroom - I would have given this hotel a higher rating for an extra toilet roll. Hasn't rationing finished in Poland?

Breakfast is included in the price, and of higher than average quality. Overall this hotel is not only a bargain, but a quality bargain. Go there. But take your own toilet rolls.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sapengro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biuro, Manager at Wielopole Hotel, responded to this review, 20 February 2012
Dear Guest,

We are very pleased to read that you enjoyed your stay in our hotel. On behalf of all hotel employees, I wish to thank you for your very positive feedback. At the same time I want to apologize for the small amounts of toilet rools. It is not rationing but our inadvertence and we will try to avoid that in the future. However we encourage all our guests to register any inconvenience with our 24hour reception service so that we can address matters of inconvenience immediately.
We hope that you will choose our hotel again next time you go to Krakow.

With kind regards,
Eliza Podleśna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wielopole Hotel

Property: Wielopole Hotel
Address: ul. Wielopole 3, Krakow 31-072, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Business Hotel in Krakow
#12 Romantic Hotel in Krakow
#17 Family Hotel in Krakow
Price range (per night): ₹ 3,976 - ₹ 9,252
Hotel Class:3 star — Wielopole Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
True Polish hospitality, European standard, comfort in the most elegant fashion, pleasant atmosphere and cordial staff – Wielopole in a discreet and successful way combines all these advantages and wins the recognition of customers from all over the world. ... more   less 
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Also Known As:
Wielopole Krakow
Wielopole Hotel Krakow

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