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“2nd stay inside 3 months says it all really!”
5 of 5 bubbles Review of Senacki Hotel

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Senacki Hotel
Ranked #11 of 256 Hotels in Krakow
Certificate of Excellence
N Ireland-UK
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“2nd stay inside 3 months says it all really!”
5 of 5 bubbles Reviewed 2 March 2012

I last stayed at the Senacki at the end of November 2011 and I rated it high then, but this time it was much better. The staff are excellent and always greet you when you leave or arrive. The rooms seem to be freshly painted with new linens and our room 303 was much better than room 103 which we stayed in last time.I found room 103 noisy. The bed was much softer and the room was much brighter we even had a flat screen tv the previous room 103 did not. I do not know if all the rooms are freshly renovated but there seemed to be alot of new chairs and curtains being delivered whilst we were there.
The breakfast cellar is very cosy and you get a cold selection as well as a freshly made to order menu the lattes are wonderful and nothing is too much trouble for the staff. The hotel is spotless and all areas are kept clean and tidy, I have stayed in many hotels in Krakow and the Senacki is one in which I will continue to return to. The prices are bang on and the location is fab and the staff make you feel like an old friend and they are what makes this place what it is.
Well done Senacki for making my stay so enjoyable.

Room Tip: Front facing rooms are wonderful to people watch but can be louder.If you are a light sleeper stay a...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Missylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this review, 3 March 2012
Dear Guest,

Thank you very much for your review of Hotel Senacki***. As a regular trip advisor contributor who obviously uses hotels a lot it is a good reflection of our staff that you found them excellent. You're right, we have made some changes since you stayed in November 2011 - all our rooms where refurbished and are equipped similar. Allow me to extend you my personal “dziękuję” for taking the time to share your experience and for your appreciation. Together with Hotel Senacki team, I would be honored to welcome you back on your next visit to Krakow.

Sincerely yours,
Teresa Koziara
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
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English first
Warrington, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Stayed here 22 - 26th Feb and was very impressed with this hotel. The rooms were very clean and staff were very helpful with special thanks to Jan who went out of his way to help us with directions and advice. Best hotel reception I have been to!! The breakfast was all you can eat and has a cold buffet with hot food to order. I will definately return to this hotel as it would be very hard to find another so close to the main square that offers such quality of service and value for money. Many top quality restaurants near here too including La Campana, Pod Barenum and Pod aniolomi which served excellent food. Krakow was a great experience for for our first visit to Poland and thanks to tripadvisor we stayed at this excellent hotel.

Room Tip: front of hotel rooms offer good view of Grodska Street
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dexter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this review, 29 February 2012
Dear Guest,

Thank you for posting such a positive review of the hotel and we are delighted that you enjoyed staying with us. Thank you also for praising the service and rooms alongside the location - it is always great to hear! Our entire team is committed to exceed your expectations and your comments about our Receptionst, Jan, make us very confident that we are achieving our goals! I will be sure to pass along your kind remarks to him. I know that he will appreciate it and be happy to know that he helped to make your stay as wonderful as possible.
I do hope that you all will be able to stay with us again soon. Please feel free to contact us directly before any trips to Krakow so that we can make that stay as great as this one!

Best regards
Teresa Koziara
Front Office Supervisor
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Southampton, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 26 February 2012

We stayed in senacki for 3 nights and thought it was fab. First impressions were great and didn't disappoint as we walked into the hotel and to our room. The staff on reception were really friendly and helpful, they were able to take bookings for trips and were really informative on where meeting points were. They also advised us on nearby restaurants we should try. The hotel was always clean, the restaurant adjoining the hotel was nice and the underground buffet breakfast room was really lovely with exposed brick. The pictures on here don't do the hotel justice. Think it had recently been refurbished as it was very modern. Room was a great size with a spacious bathroom-loved the shower! It's location was perfect as it was a 5 minute walk to the main square and 5minutes in the opposite direction to trip meeting points and castle. We will definitely go back to Senacki, Krakow was lovely and very cheap. We have highly recommended it to our friends and family...maybe next time we will wait tilt he summer though! Snow was pretty but very cold!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshleySims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this review, 28 February 2012
Dear Guest,

Thank you very much for your review and feedback about our hotel. I am delighted that you had a good stay with us and commented on our location, staff, value for money and bedroom quality. This are all items that we are extremely proud of and I am delighted that we managed to deliver them to you as per your expectations. You are quite correct our hotel was open at the beginning of February after refurbishing. I am glad that you found the bar to have a nice atmosphere. I am also glad you had an enjoyable breakfast experience.
We’re delighted that you’re already planning a return stay

Best regards
Teresa Koziara
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, United Kingdom
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 25 February 2012

We have just returned from 5 days in Krakow staying at the Senacki hotel.We stayed here 2 years ago and it didn't disappoint. The location is perfect, the rooms are spacious and comfortable and the breakfasts were great. I would recommend this hotel to anyone looking for a short holiday or business break

Room Tip: View across to the church of St Peter and Paul was lovely
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this review, 26 February 2012
Dear Guest,

Thank you very much for taking the time to tell us about your recent experience with us and for your continuous loyalty. It was great to hear that you found the location to be so perfect and the room to meet your every need. I am glad you had an enjoyable breakfast experience.
I hope to see you back again in the future.

Yours sincerely,
Teresa Koziara
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

An excellent hotel located within very short distance of Main Square. Great rooms, very clean, super bathrooms. Impressiveliy helpful staff, Superb breakfasts. What a great find - and price was amazingly easy on the pocket, too!

Room Tip: We had a front room and there was no problem noise-wise. Occasional clip-clop of horses added to at...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bas011656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OstiHotele, Front Office Supervisor at Senacki Hotel, responded to this review, 21 February 2012
Dear Guest,

Thank you very much for writing a review of our hotel. It is good to hear that you found the hotel clean and good value for money. Thank you for your comments on breakfast. We are always looking to improve the quality of our offering so all feedback helps us. I am extremely heartened that our staff managed to maintain their customer service standards for your entire stay. I will make sure that your comments are passed on to our team.
I look forward to welcoming you back should you choose to vacation in Krakow again in the future.

All the best,
Teresa Koziara
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Senacki Hotel

Property: Senacki Hotel
Address: ul. Grodzka 51, Krakow 31-001, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Krakow
#7 Luxury Hotel in Krakow
#14 Family Hotel in Krakow
#55 Business Hotel in Krakow
Price range (per night): ₹ 6,176 - ₹ 12,843
Hotel Class:4 star — Senacki Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
SENACKI HOTEL is located in the heart of Krakow that delights with beauty of renovated interiors and one of the kind atmospheres of the place. Clasical form and window architectural decorations creats distinguished and exclusive style. SENACKI HOTEL is "one of the places that you will remember for ever and ever even if only one night was yours". Just resident and you will feel the city atmosphere. It is the only moment to see an old, historical city getting up in the morning and feel a part of it and its history. SENACKI HOTEL has 20 rooms, sigle and double, located at 3 storeys and attic. Rooms are kept in fine colouors, complete with high quality fabrics, furniture and details that ensure comfortable rest. The unforgettable view from room window shows beauty of city of Krakow. ... more   less 
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Also Known As:
Senacki Hotel Krakow

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