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Hotel Galaxy
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Reviews (1,592)
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904
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3 - 8 of 1,592 reviews
Reviewed 2 weeks ago

We stayed her over Easter Weekend
Lovely Hotel and very polite and friendly Staff
Bar food and Drinks excellence quality and value also rooms are very clean and modern
Top Tip if going to Auschwitz book the early morning one to avoid the big crowds and heavy traffic

Room Tip: 410 had great view of river
  • Stayed: April 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Doodellio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolina H, Manager at Hotel Galaxy, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for taking the time to share this lovely feedback from your recent visit to Galaxy Hotel. I was pleased to read that you had enjoyed all services. Thank you for highlighting the very friendly and polite staff.
I hope we have the opportunity to welcome you back to Galaxy Hotel again in the future.
My kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Lovely hotel, clean, comfortable with great staff. Didn’t use the spa but it looked great. About a 15/20 minute walk to old town, but only around £3 in an Uber, taxis slightly more, especially when they don’t use the meter! Great visit, we booked our trips privately direct with the venues and hired a car for the week for £47, really couldn’t go wrong. Excellent value , don’t miss c k Brewer pub, wodka bar, and szara gez for outstanding food

Stayed: April 2018, travelled as a couple
1  Thank Addell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolina H, Manager at Hotel Galaxy, responded to this reviewResponded 2 weeks ago

Dear Guest,
Thank you for taking the time to share this lovely review from your recent stay with us at Galaxy Hotel.We are really glad that you spent nice time in Krakow. I hope we have the opportunity to welcome you back to Galaxy Hotel again in the future.
My kindest regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

What a lovely hotel .great staff nice welcome from all. Fantastic room lovely breakfast . Good value bar for hotel prices . would highly recommend . Not far from shcindler factory. And will definitely stay again thank you .

Stayed: March 2018, travelled as a couple
Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolina H, Manager at Hotel Galaxy, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to share this lovely review from your recent stay with us at Galaxy Hotel. I was delighted that you enjoyed the location and service you received from the team. Thank your for recommendation. Please do come and visit us again soon,
My kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Recently return from a 2 night stay at this hotel. We arrived early so our room wasn’t ready however the hotel kept our luggage for us, so we took the opportunity to go and explore Kraków a little bit. We found that just around the corner from the hotel was a huge shopping centre which had a McDonald’s, massive supermarket and lots of shops! On our return to the hotel, a member of staff took our luggage to our room and was very helpful in showing us the air conditioning system etc. The room was superbly clean and tidy! The bathroom as amazing very modern and clean. Nice big tv on the wall however what we found was that there wasn’t one English Channel, although this was not a problem for us due to not spending too much time in the room.
The hotel is in a good location with the main square about a 15/20 minute walk away or a 5 minute taxi ride!
Overall, I would return to this hotel.

Stayed: March 2018, travelled with friends
Thank Sally C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolina H, Manager at Hotel Galaxy, responded to this reviewResponded 1 week ago

Dear Guest,
Thank you for taking the time to leave your great feedback following your recent stay with us at the Galaxy Hotel. We are really glad to read you found your room and the facilities provided up to your expectation. We were pleased to read that you had enjoyed the location. We certainly hope to welcome you back again in the future.
My kindest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

the outside is deceiving, but inside is amazing,even swimming pool ,sauna and gym if u find time and more.Food, , well breakfast was very good,spoilt for choice from english bacon and egg etc,to buffet and loads healthy eating ,as much as u want. 4 star and not to expensive .Only drawback its 25 minute walk to main city square.Taxi cheap going but on return they try and double fare,Haggling pays off.

Stayed: March 2018
Thank grahamsamuelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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