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All reviews free of charge train station nice hotel city centre
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10 - 15 of 56 reviews
Reviewed 27 April 2016

I was a bit worried when i read some of the reviews, but i dont understand why people
are complaining . rooms were a decent size very clean friendly staff, its a 3 star not 4 or 5. food was very good, i read a bad review of the breakfast but felt it had good enough choice and a good selection to suitable for everyone.someone said beds were small but they were normal sized beds.i will be staying again and found it perfect for our needs. its in a industrial area close to everything what more do you need for a few days say we stayed for 4 days,

Room Tip: quite and great for short visits
  • Stayed: April 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank lholidaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radka K, Director of Sales at Harmony Club Hotel, responded to this reviewResponded 10 May 2016

Thank you very much for your stay and positive review which is considering our *** quality hotel placed in great location -close to the city center and main venues in Ostrava. Our main target for the future is stable improvement in all our services and quality of accommodation. We hope we will welcome you in our hotel in some close future.

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Reviewed 11 April 2016

We stayed with a large group of small basketball players and personnel handled the stressful situation very well.
Most of the hotel has been recently refurbished and feels very clean and sleek.
Some rooms have fridge, there was no hairdryer, I didn't ask at the reception but chances are that they have some to lend out.
Tram station is nearby.
Food was OK although on the economy side (I guess we were a group of 250 boys from 7 till 14 plus coaches from several countries).
Staff at the restaurant was very pleasant and tables were always clean.
We would be back for this price and service.

Room Tip: Rooms not facing the tram line are quieter.
  • Stayed: March 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Lucie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmonyclub, Director of Sales at Harmony Club Hotel, responded to this reviewResponded 12 April 2016

Thank you very much for your review and more for your stay in our hotel. We are so glad that you have been satisfied with our services. Thank you as well for further recommendations. Hope to get to see you in the future.

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Reviewed 20 January 2016

I have been there for one night. The room was pretty small. Very annoying short bed with no free space for my legs. High level of noise (trams ?) through the opened window. On the other side nicely renovated bathroom. Private parking onsite is an advantage. Breakfast buffet really limited. Nothing fancy, cheap things. Only few pieces of everything. The staff is almost without any smile.
Reliable WiFi.
Interesting metro station "Ostravska" in front of the breakfast room.

  • Stayed: January 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Petr V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmonyclub, Director of Sales at Harmony Club Hotel, responded to this reviewResponded 5 February 2016

Thank you very much for your visit in our *** hotel Harmony Club. We are still in process of changing the style of our hotel services since we are shortly after the renovation and still plan some new to come. We will work on all the details you have mentioned in your valuation.

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Reviewed 28 October 2015

Medium class hotel concerning the price/quality ratio.
The executive room is quite large and therefore quite comfortable (33 sqm).
Room clean and tidy.
Breakfasts not very impressive - not too much choice.

  • Stayed: October 2015, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Karol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radka K, Director of Sales at Harmony Club Hotel, responded to this reviewResponded 4 November 2015

Thank you very much for your stay in our *** hotel. Regarding the breakfast quality- from the time we have opened our restaurant recently after a small renovations we are still working on the service and final structure of our breakfast - we are improving it all and it will have increasing tendency.

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Reviewed 17 August 2015

--- extremely unfriendly and even rude old man at reception;
- very small room, in fact I have never seen such small rooms before - two persons cannot move simultaneously through the room, one must sit;
- it's hot in the room during the summer time, really hot;
- hotel is located on one of the main street - so it is loud till late in the night;
- uncomfortable bed, there is a lamp mounted low right over your head so you hit it with your head or hands during the night and wake up
- no refrigerator and no hair dryer in rooms

+ Friendly personal in breakfast room

Room Tip: look for another hotel
  • Stayed: July 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Evgeny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmonyclub, Ředitel prodeje at Harmony Club Hotel, responded to this reviewResponded 2 September 2015

Thank you for your visit and I would like to apology for bad experience you certainly had in our hotel. The hotel was under the renovation during these hot summer month and so as well our service was kind of limited. This doesnt excuse the behaviour of our employees so please once again we do apologize . We also have different categories of the rooms in our hotel, the space of yours, had to be the one of the smallest. For the future we will solve the aircondition in our hotel - it is planned. Thank you for your understanding.

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