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“Fantastic, Fantastic, Fantastic!”
Review of Hotel General

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Hotel General
Ranked #21 of 649 Hotels in Prague
Certificate of Excellence
MLGWesgate-On-Sea
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Fantastic, Fantastic, Fantastic!”
Reviewed 29 May 2012

Forget the expensive Taxi, caught the 100 bus to Metro and Andel Station is literally just round the corner from the Hotel.

Arrived early, receptionist sat us down with a complimentary drink and told us all the info we needed for our stay.

We were upgarded as it was our Anniversary and were put in a General Suite, which was fantastic!

We went sightseeing for the day and on our return to the room was a complimentary bottle of wine, with a lovely note congratulating us on our Anniversary.

Breakfast was lovely with amazing, attentive service and we were served Champagne on both mornings by an incredibly efficient, but frendly Maitre D.

The location of the Hotel was very quiet but in walking distance of everything.

A great big Thank You to all the staff at this wonderful Hotel for making our stay special and I just hope we can return some time in the future!!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MLGWesgate_On_Sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 4 June 2012
Dear MLGWesgate_On_Sea,

On the behalf of all hotel team I would like to thank you for choosing us. We are glad to hear that you have enjoyed your stay with us and that we were able to make your anniversary even more special and unforgettable.
Thank you for sharing your thoughts with others.

With best regards from Prague and hope to welcome you back in hotel General any time soon.

Ringaile Radojevic - DOS
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2012

Thankyou to all the friendly, helpful staff.
Surrounding decor was high quality and well maintained.
Initial greeting, refreshments, orientation and information was excellent.
The upgraded room was luxurious and we felt special. So many extras in the room added to that special touch.
The quality of the breakfast including service was faultless.
All requests were attended to promptly and with such genuine intent to please.
Location was terrific. We are walkers so did not use public transport, but it was so close if needed.
The hotel was a little gem tucked away and we were fortunate to discover.

Room Tip: Don#t know as I did not check any others out.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sandydeeWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 4 June 2012
Dear sandydeeWA,

On the behalf of hotel General team, I would like to thank you for your stay with us and for sharing your experience with others.

With best regards,
Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Manitoba, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2012

I was extremely impressed with this hotel. The rooms were beautiful and the front desk staff very friendly and helpful. What really impressed me about this hotel was one night I lost my phone in a taxi cab; I quickly realized and asked the front desk staff to call the cab company to see if he could retrieve it. The front desk clerk not only called the cab company 2 times that night, he also called the restaurant I had eaten dinner at (without me even asking). When I came back down 30 minutes later to see if there had been any progress, he was reviewing the front entrance security camera footage to see if he could make out the license plate of the taxi cab. To me this service was above and beyond; he could easily have given up as soon as I went to my room. The next morning I went down to ask if the new desk clerk to try the cab company again; the message had already been passed on to her by the night staff and she had already made two phone calls.

Apart from great service, the location is perfect and the free breakfast is fantastic. I would highly recommend this hotel to anyone, and would return there on any future visits to Prague.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 4 June 2012
Dear Chris L,

On the behalf of all hotel General team I would like to thank you for your stay with us and for sharing your experience with the other travelers.
It is a pity for us that we could not do more for retrieving your lost phone and that our search haven't brought better results and the phone was not found. We only hope that despise this loss you have enjoyed your stay in Prague to the fullest.
We thank you for your review once more and hope that you will visit our hotel again in the nearest future.

With warm regards from General

Ringaile Radojevic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2012

Really excellent and hospitable hotel in an interesting area with plenty of restaurants and bars. It is easy to get into the centre via an enjoyable twenty minute walk along the river, or alternately a walk via the almost rural area leading to the castle district. Here there are fantastic panaramas of Prague, including fom the cafe terrace near the old hunger wall. We found the staff to be very helpful and always approachable, and providing helpful information regarding local transport, places to see and so on. There was wine on arrival and slippers and dressing gowns in the bedroom, testament to the thought and care that has clearly gone into the hotel. We would thoroughly recommend it.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ian t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 4 June 2012
Dear Ian T,

On the behalf d of the hotel General team I would like to thank you for choosing our hotel for your stay in Prague and for sharing your experience with the others.

Sincerely,

Hotel General team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 May 2012

This is a real nice hotel with a staff that has high morale and makes the top effort to be the best they can be. Rooms are beautiful, dining room and bar as well. The only thing that I didn't get a full sense of from tripadvisor is the location. It's not a bad location. But it's about a 20 minute walk to old town. There are a few restaurants within walking distance at the Metro station (2 blocks away), but the nicer restaurants are all a tram ride or 20 minute walk.....The area is sort of deserted at night. Now that said, with a hotel this nice it would probably cost a fortune if it were right in the old town. So if you want a REALLY nice hotel, and you're willing to save some bucks to be slightly out of the main area, then this is a good find for you.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bearcatMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RingaileM, Director of Sales at Hotel General, responded to this review, 4 June 2012
Dear bearcatMark,

On the behald of all hotel General team I would like to thank you once again for staying with us and for sharing your experience with other travelers.

With best wishes from hotel General

Ringaile Radojevic - DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel General

Property: Hotel General
Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#18 Luxury Hotel in Prague
#45 Business Hotel in Prague
Price range (per night): ₹ 6,343 - ₹ 11,604
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Official Description (provided by the hotel):
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 
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Also Known As:
General Hotel Prague

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