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“Dissapointed” 2 of 5 bubbles
Review of Questenberk

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Questenberk
Ranked #11 of 670 Hotels in Prague
Certificate of Excellence
bucharest
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Dissapointed”
2 of 5 bubbles Reviewed 18 October 2011

We (a group of 12) booked two night in october 2011 at ths hotel, marketed as central prague 4 star.

where to start...

1. location. approx 20 mins walk from the historical watch tower... over the river and up a hill. if you like sports this is your hotel.

2. look & feel. old, dated, big rooms - they really look like in the middle ages.

3. no facilities (fitnes... etc)

4. Food - we only had breakfast - we didn't get any diseases - but this was very basic.

All in all, we rated this as maximum two star with huge rooms (for a two star hotel), far from the center.

Would not go back at any price because of location and because of the feel of visiting grandma of grandma ...

  • Stayed October 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank martinel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert S, Manager at Questenberk, responded to this review, 21 March 2013
Dear guest of the Questenberk hotel,

thank you for your review of our hotel. The current management of the Questenberk hotel, which came shortly after your bad experience in October 2011 and replaced the old management, agrees that the standard of the hotel could not provide comfortable and quality accommodation. Since your last visit, the new management took steps which turn out to be proper steps to bring the service and rating of hotel Questenberk higher where it surely deserves to be.

The new Questenberk team, which won an award at their previous hotel - "Number 1 hotel with Best service of the World" on Trip Advisor 2010, 2011, used its experience to improve the service and comfort of the hotel, which is in one of the best locations in town. As every guest is very special to us we firstly concentrated on providing good service. In that point we also completely rebuilt the reception to assure better check-in procedure. Upon arrival all clients receive a complimentary welcome drink with refreshment towels which makes the time at their check-in more pleasant. In winter we opened a new Guest lounge where during the day our guests can enjoy a complimentary tea or coffee and in the afternoon hours some small refreshment such as home-made pies, cookies.

Our rooms have gone through reconstruction also - new LCD satellite TV, free wireless internet connection, new bed linen,tea and coffee making facilities. Grand Deluxe rooms which offer the greatest, breathtaking views of Prague are now also equipped with their own Multimedia device which changes your regular TV into your own personal cinema with movie of your choice. The new pillow menu lets you to choose from a selection of 7 pillows.

The latest changes that we made was equipping our 3rd and 4th floor with completely new air-conditioning systems from Toshiba which we firmly believe is the best new air conditioner on the market today. Recently, we are about to open a concierge room, where we will be pleased to assist you with any concierge events that you are interested in.

We will be more than pleased to welcome you here again in the future, either with your friends or family.

With warm regards,

Robert Šafařík
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Additional Information about Questenberk

Property: Questenberk
Address: Uvoz 155/15 | Prague Castle Area, Prague 118 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#10 Luxury Hotel in Prague
#13 Business Hotel in Prague
#13 Romantic Hotel in Prague
#17 Family Hotel in Prague
Price range (per night): ₹ 5,368 - ₹ 14,763
Hotel Class:4 star — Questenberk 4*
Number of rooms: 27
Official Description (provided by the hotel):
Location of Questenberk hotel is special for its breathtaking view on the entire city of Prague. Within moments you are able to reach Prague Castle (approximately 5 minutes) and other most visited Prague's sites such as Charles Bridge, Lesser Town and Old Town square. Its unique placement gives you infinite options how to plan your journey in Prague. Only steps from our hotel you can enjoy the calm of Petrin park which is the biggest park in Prague and it is a pleasant place where to spend end of your day with an evening walk from the town. The building was built in 17th century and it served as a formal private palace to Sir Caspar Von Questenberg who was a German priest, Abbot of Strahov Premonstratensian Monastery. Sometimes the building is misinterpreted as a church, because the architecture is very similar to the one found in Strahov Monastery which is located only 2 minutes of walking through our terrace restaurant. Our hotel is suitable for clients of all ages, families with children, couples, wedding occassions or business trips. Staying in hotel Questenberk will give you unforgetable memories and will definitely make your stay in Prague even more enjoyable. ... more   less 
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Also Known As:
Questenberk Hotel Prague

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