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“Sport event trip.”
Review of Olsanka

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Olsanka
Ranked #404 of 648 Hotels in Prague
Reviewed 2 August 2017

Overall great hotel. But - dinner most of the time was awfull (once there was onion soup, consisted only with - onions, water and oil, yeah, very tasty!), in rooms not all windows worked. Some was not possible to open and some if you open them you have to keep them all the way open no in between, fully open or fully closed. No AC in rooms.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Zane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (551)
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2 - 6 of 551 reviews

Reviewed 1 August 2017

We recently came back from beautiful and breathtaking Prague and stood in Olsanka hotel for 7 days. Just to summarize our stay, we have mainly paid for their location, rather than anything else in the hotel. Beds were no once changed for the entire week, housekeeping staff are not considering mopping the furniture or vacuum the floor either. I guess we were lucky enough that our towels were changed twice for the whole stay. There is no AC in the entire hotel. There is no kettle, iron or amenities, just 4 hangers, 2 glasses, wine opener, toilet paper and soap in the washroom. Gladly, they have had a hairdryer.
Breakfast was poor, juices tasted like colored water. You have to expect the following dishes every day: bread, sausages, eggs, sliced beef, porridge, salads, cheese, bakery, yogurt, muesli, cornflakes.
So if you are considering staying 15 min from the center over the facilities, that would be the right place. However, you have to take (buy) everything with you prior to your stay.

Room Tip: Garden view, high floors
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Olia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

Most of the staff, except one woman bartender, where appalling at this hotel. All the receptionists where extremely rude and had bad attitudes, they need to be schooled in customer service.

A chair collapsed on one of my friends and when I took the broke chair into reception, the gentlemen behind the desk was very abrupt and dismissed me immediately. This was the second occasion that he had spoken to me abruptly.

One of the bartenders gave the worst service I've ever experienced whilst in a hotel - he couldn't be bothered to stop reading his magazine to serve us, we had to wait 5 minutes to pay for a bottle of water in an empty bar.


We where also left without soap and clean towels for the entirety of our stay.

Definitely wouldn't recommend this hotel, especially with the horrible, ill mannered reception staff.

Stayed: July 2017, travelled with friends
Thank domohara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

Went to Prague with a college trip and this is where we stayed. It's a ride out on the tram which isn't a problem, and affordable. The bed wasn't particularly comfortable but the rooms were clean and warm and breakfast was decent enough. I've not been since 2004 though, so I can't give an up to date review.
I plan on returning to Prague with my husband possibly next year, so will bear this place in mind.

Stayed: August 2016, travelled with friends
Thank Niki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

Do NOT come here!

Number one, there is NO AIR CONDITIONED in all the hotel. A crazy temperature. On top of that, ALL the receptionists, no one excluded,  have a totally careless attitude towards the guests. Every time we had to ask something, there was no kindness whatsoever. To add to it,  today (Saturday) at 7.05 am in the courtyard they started working on remaking a metal stairs, making a huge noise, that went on and on all morning. Working is ok, but why to start at 7 am on a Saturday? And when we went to complain at the reception, the reaction has been of TOTAL lack of empathy or courtesy. Terrible experience,  we would never come back to this place even for free.

Stayed: June 2017, travelled with friends
Thank CV B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Olsanka

Address: Taboritska 1000/23, Prague 130 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 3
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#51 Spa Hotel in Prague
Price Range: ₹ 3,086 - ₹ 6,621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Olsanka 3*
Number of rooms: 253
Official Description (provided by the hotel):
With a great location in Prague´s Zizkov neighborhood, which has been the inspiration for many writers and artists, together with a wide range of hotel services make the Olsanka Hotel one of the most popular places to stay in Prague, both for tourists and business travelers. 253 rooms of six different types make it easy to meet each guest´s needs and expectations. Every room features an LCD flat-screen TV with satellite channels, writing desk with a chair, telephone, safe, bathroom with shower, towels and bath amenities, hairdryer and complimentary in-room WiFi. Our three restaurants and bars welcome you to experience European cuisine and drinks served every day. Relax in our fitness and wellness center including our 25-meter swimming pool or enjoy shopping at the nearby shopping mall with over 130 shops. The hotel has excellent accessibility by public transportation, available 24/7, to allow you to discover the whole of Prague. ... more   less 
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Also Known As:
Olsanka Hotel Prague

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