i recently booked this hotel on line and was advised euro costs - none refund rate i was happy to pay this in full, it was my wedding anniversary trip, the booking was done through a booking agent called booking assist who instead of taking full payment in euro took only a low deposit, the following day the hotel took balance payment on my card in czech kruna on the hotels own czk rate which is higher than the current exchange rate which meant i was charged over 70.00 gbp more than expected. i have fought and complained and now have had the booking cancelled by the hotel and refunded but have yet to receive a refund of the deposit from booking assist the booking agent.
beware with prague hotels i have found most links go through a booking agent, who all cost in euro and take low deposits and unless you pay in euro cashon arrival - you will be charged a higher cost than you expected in czech koruna cash or on your card - at no point do any of the booking agent clearly advise this will happen. your confirmation stated balance in euro only --- these also include all online booking agents. if you are not aware when you arrive you have no option but to pay - how many of us travel to a none euro country with euro - common sense says you take the local currency.
- Official Description (provided by the hotel):
- N intimate ambiance and excellent service. Occupying a historic medieval building, the charming Charles Hotel has been beautifully restored whilst retaining many of its original features. The Charles Hotel is situated close to The Charles Bridge. Surrounded by good selection of bars and restaurants, this intimate property enjoys a romantic ambiance. Located in the charming historical district of Prague Mala Strana (also called Prague Lesser Town or Little Quarter of Prague) and close to the famous Charles Bridge, Prague Castle, romantic Kampa, Petrin parks and just across the bridge to the rest of Old Town. The Hotel Charles is part of the Royal Road, which starts in Nuremberg (Germany) and leads all the way to Prague Castle through the Powder Tower, Wenceslas Square and across Charles Bridge. All 31 rooms of our hotel are air conditioned. 25 Rooms and 6 suites are reflecting the building's rich heritage and providing our guests with comfortable accommodation, an exceptional service and modern amenities. Baroque-style rooms include satellite television, minibar, in-room safe and hairdryer. Breakfast room and lobby bar are necessary to make you feel special. Friendly, attentive staff and a perfect location make it an excellent choice. The Charles hotel is romantic accommodation in the middle of Prague history! ... more less
- Reservation Options:
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- Also Known As:
- Charles Hotel Prague