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“Nice rooms, great location, noisy at night”

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Hilton Prague Old Town
Ranked #111 of 648 Hotels in Prague
Certificate of Excellence
Reviewed 3 October 2017


Location -- 5 minute drive to/from the main train station, ~ $20 cab ride to/from, and a 3 minute walk to the Old Town, small grocery store nearby, and an underground stop catty-corner

Rooms -- small but comfortable, bathroom is well lit, temperature is easily controlled and comfortable


Noise - the street outside was very noisy at all hours of the night and early morning, we even had a group of men singing at 6am on Sunday, it is also worth noting we were on the 5th floor which seemed like it should have been high enough

Concierge/Front desk - good luck finding a concierge ever, and the front desk didnt seem very willing to step in and help

I would probably stay here again but would request a room with a higher floor. It was not a stellar hotel, but the rooms are comfortable and the location is great, which is good enough for me.

Room Tip: request a high floor to avoid street noise
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  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank ShannaNanna84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 October 2017

Enjoyed my stay here. Hotel was full, but I was able to check in few hours early as room was ready. As a Hilton Gold card holder I was upgraded to Exec floor with use of Exec Lounge. Lounge is a bit small but staff are very friendly and attentive. The buffet has tasty beef snacks, crudités, hot spring rolls, crisps etc. Wide range of soft and alcoholic drinks. You can have breakfast in lounge or in main restaurant, which I chose. Was extensive buffet and freshly made egg station. Didn’t get chance to use the pool and sauna. The rooms are nice and comfy and good showers. They aren’t quite to the standard of the Grandium which I have reviewed separately, but Hilton’s breakfast is better and considering the overall offer I would choose the Hilton Old Town if I returned to Prague.

Room Tip: Exec floors with lounge access top 2 floors
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  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank ramsbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

We had a beautiful room, overlooking the boulevard in front of the Hotel. Absolutely everything about our stay was outstanding! We were just steps from the sights and sounds of the square, which afforded many opportunities to watch the clock, sip beverages at sidewalk cafes and enjoy ourselves.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank E7685FKkathyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

The location is absolutely great, literally a few steps away from the old town. The staff are very nice and professional.

The rooms were a very good size but in need of renovation - just starting to feel tired.

My room was on the 3rd floor and I found it to be noisy at night.

I would come back for the location / staff but I would choose a room on a higher floor.

Stayed: October 2017, travelled on business
Thank frequentflyer197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana R, Personal Assistant to the General Manager at Hilton Prague Old Town, responded to this reviewResponded 9 October 2017

Dear frequentflyer197,

Thank you for taking the time to share your experience with us and also thank you for choosing Hilton Prague Old Town during your visit in Prague.

I am glad our staff throughout the hotel matched your expectations and that you also enjoyed the hotels' central location.
Please be advised that with the planned renovation, our hotel will be fully refurbished by mid 2018.

I hope we will be able to welcome you back to Hilton Prague Old Town in the near future.

Kind Regards from Prague,

Liliana Ružičová
Personal Assistant to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

The room is a very decent size with a king bed, relaxing chair and a desk.
The TV is huge but to watch anything you have to press a laberenth of buttons. If you mess up you have to start pressing buttons all over again.
The location is excellent with landmarks and a shopping Centre nearby. This includes a floor of eating places.
Breakfast is exception but the coffee is terrible.
There are a few odd things at the Hilton. The room is incredible hot at night time and no matter what you do it would not cool (I suspect that they turn off the chiller during the nigjt). I hear you saying to "throw off the blankets" but unfortunately the duvet is within the top sheet so you end up sleeping with nothing on.
The other odd thing is that the room has instant coffee and 4 tea bags (im glad that 2 were caffeine free). If I was an instant coffee person I would stay at IBIS.
Apart from those couple of things, the hotel is nice.

Stayed: October 2017, travelled as a couple
Thank guynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Prague
#38 Family Hotel in Prague
#51 Business Hotel in Prague
#72 Romantic Hotel in Prague
#98 Luxury Hotel in Prague
Price Range: ₹ 8,042 - ₹ 31,971 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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