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“Good value hotel in the centre of Old Town Prague”

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Hilton Prague Old Town
Ranked #92 of 649 Hotels in Prague
Certificate of Excellence
Reviewed 17 September 2017

One of the better Hiltons we've stayed at - rooms recently upgraded. Location very close to large shopping centre (Palladium), train station and tram stop. Food choices plentiful nearby. Stayed in Executive room which is well worth the money. Executive Lounge had good decor but limited food options. Breakfast was downstairs in the main restaurant area with great selection and good service. Some Hiltons force you to have breakfast in the lounge depending on your rate but this one allowed breakfast in the restaurant. Bought the 5 people day traevl pass for our family - well worth it at 300 kroner and there is also a 5 person family pass at the Castle which is good value.

Room Tip: Book the Executive room
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  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank zuhayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana R, Personal Assistant to the General Manager at Hilton Prague Old Town, responded to this reviewResponded 25 September 2017

Dear zuhayr,

Let me thank you for deciding to stay in Hilton Prague Old Town during your Prague trip.
As you mentioned, our 7th and 8th floor have been recently renovated and with the upcoming renovation we will be upgrading the rest of our hotel.
I am happy you enjoyed our breakfast selection in the restaurant. The Executive Lounge has different selection of food throughout the day, depending on the hours. During Breakfast we serve the usual breakfast selection of pastries, breads, eggs, pancakes, etc. During Tea time we provide desserts, sandwiches and snacks. Cocktail time is known for hot & cold canapés, snacks and a cheese board. Also, anytime during the day you will find some snacks along with hot and cold drinks.
I am happy you enjoyed the travel pass and managed to explore the city.

Warm greetings from Prague and I hope to welcome you back to Hilton Prague Old Town in the future.

Kind regards,
Liliana Ružičová
Personal Assistant to the General Manager

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60 - 64 of 3,292 reviews

Reviewed 16 September 2017

This is a fantastic hotel in a charming city. It should be on everyone's bucket list. I had a tough time organizing my trip out of Miami after the hurricane. In fact, I was a day late. But as soon as I arrived the front desk manager went out of her way to accommodate me. She not only saved my reservation, but she looked for me in the executive lounge to give me the original room type. The hotel is super clean and every person is friendly and helpful. The executive lounge is the best I have been to in 30 years. All in all, this should be the standard for a 5 star hotel.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank brad804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana R, Personal Assistant to the General Manager at Hilton Prague Old Town, responded to this reviewResponded 25 September 2017

Dear brad804,

Let me thank you for choosing Hilton Prague Old Town during your visit to Prague and also for taking the time to review our hotel.
First of all, I am happy you managed to come here despite the after effects of the hurricane. I understand that really was not easy.
I am glad to see you enjoyed the service provided by our Team Members across the hotel and that they made your stay memorable.

Kind regards and I hope to welcome you back to Hilton Prague Old Town in the near future.

Sincerely,
Liliana Ružičová
Personal Assistant to the General Manager

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Reviewed 15 September 2017

We were on one of the renovated floors so I can't speak for the rest of the hotel, but our room was well appointed and comfortable. Much appreciated were the extra large bath towels! A small thing I know, but so nice to have.
Helpful concierges, wide variety at breakfast and good service.

Room Tip: ask for a room on a renovated floor
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank welcomehomeworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana R, Personal Assistant to the General Manager at Hilton Prague Old Town, responded to this reviewResponded 25 September 2017

Dear welcomehomeworld,

Let me thank you for deciding to stay with us during your visit to Prague and also for taking the time to write a lovely review.
I am happy to hear you enjoyed the room upkeep, as well as the breakfast selection and our Concierge staff.

Kind regards and I hope to welcome you to Hilton Prague Old Town in the near future.

Sincerely,

Liliana Ružičová
Personal Assistant to the General Manager

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Reviewed 14 September 2017

Hotel was really nice, located centrally in Prague near Old Town. Rooms was nice and clean with a view. Not recommended for business as the WiFi is really expensive, and the free WiFi was too slow for usage, and needed me to sign up for to some App.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank mortenk697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavlina_Kuhanec, Manager at Hilton Prague Old Town, responded to this reviewResponded 15 September 2017

Dear mortenk697,

Thank you for taking your time and sharing your experience with us.

I am glad to read positive comments about facilities of the hotel and its location.

I am sorry you feel that the Wi-Fi is expensive, however, it is still in range of other five star hotels in Prague.

Hope to welcome you back in a near future.

Thank you,
Pavlina Kuhanec
Rooms Division Manager

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Reviewed 14 September 2017

A long time Hilton patron, I have stayed at dozens of Hiltons. The Hilton Prague stands above the rest with an absolutely amazing staff. An excellent location, you will NOT be disappointed. You can walk anywhere and the staff makes excellent recommendations on tours.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liliana R, Personal Assistant to the General Manager at Hilton Prague Old Town, responded to this reviewResponded 25 September 2017

Dear Paul A,

Thank you for staying with Hilton Prague Old Town during your visit to Prague and thank you for sharing your experience with us.
I am delighted to learn that our Team Members across the hotel exceeded your expectations and that you enjoyed your stay with us.

Warm greetings from the team at Hilton Prague Old Town and I hope to welcome you back in the near future. 

Sincerely,
Liliana Ružičová
Personal Assistant to the General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Prague Old Town

Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Family Hotel in Prague
#51 Business Hotel in Prague
#72 Romantic Hotel in Prague
#81 Luxury Hotel in Prague
Price Range: ₹ 8,513 - ₹ 30,608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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