It's not fair to say all the staff in this hotel are lousy but when the first staff member you meet is rude, patronising and seriously unhelpful, it's hard to judge them all fairly afterward.
I've stayed in this hotel a number of times but we've always had problems with the check in. Last time it was a nightmare and we had to speak to the manager to get it sorted after 45 minutes of hassle before hand.
The rooms are lovely though and the location is good as it's a little away from the main throughfares which means its quieter at night. Good for business people but maybe not so good for tourists. I would recommend it but beware of the check-in staff! Also the breakfast is poor in comparison to other Prague hotels.
- Official Description (provided by the hotel):
- Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Prague