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All reviewsthe riverrowing boatseparate toilet and bidetnice lake viewwelcome drinkhotel managerhigh techrelaxing staypillow menuoverlooking the waterminutes by carlovely spabooked this hotelspa facilitiesair conditioningsmall poolperfect hotel
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Reviewed 23 August 2017

We spent 2 nights at the beginning of August 2017 at this hotel. Location wise it is about 15 min by car from Karlovy Vary on the banks of a river/lake ad therefore a car is a must to explore the area and to move easily.
It is a small structure with nice modern and quite big rooms all with nice balconies overlooking the water.
Rooms are comfortable but lack of tea/coffee making facilities which one would expect in this hotel category and lack of air conditioning though they provide fans for the warm season.
The spa although small is surprisingly complete and very pleasant for such a small hotel with 3-4 types of saunas, whirpool bath and a small pool.
We dined at the hotel restaurant on one night and found food to quite pleasant but service, although friendly was not really attentive.
Breakfasts are quite good, but with a limited selection of items from the buffet plus hot dishes made to order.
Staff are generally nice and friendly.
In all a good hotel with some areas for improvement.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank RACMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jirka N, Manažer komunikace at Retro Riverside Luxury Wellness Resort, responded to this reviewResponded 24 August 2017

Thank you for your review. Have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Amazing 3 nights stay with great river view. The price is reasonable. We will definitely come back !
The room was quite spacious and neat. I loved the swimming pool and spa with many different types of sauna. We also enjoyed hiking nearby hotel.
Breakfast was nice, particularly bread was very good (croissant was amazing). Outside table at breakfast time was so comfortable. We had dinner only one evening at the hotel. The steak was just amazing and wine list was interesting. Next time we would like to have dinner every evening at the hotel as we were disappointed at restaurants in KV city center. To be honest interior and decoration of the hotel was not really my style but the service and hospitality offset this point.
Probably they could improve the English skill of waiters so that all international guests can communicate smoothly. Also springs of mattress of the room was less comfortable.

KV市内から車で15分程度の所に位置する、川沿いの静かなホテル。プール・スパが充実しており、同時にお料理、景色が十分楽しめる心地良いホテルです。喧騒から離れ、リラックスしたい方におすすめします。

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Minnie3709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jirka N, Manažer komunikace s hosty at Retro Riverside Luxury Wellness Resort, responded to this reviewResponded 17 August 2017

Thank you for your pleasant review and we look forward to your next visit. Have a nice day.

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Reviewed 14 August 2017

Retro Riverside Hotel at karlovy Vary one of best room i stay really nice River view .
when you stay at this hotel with family you must now that there is hidden fees for children stay same bed with parents its big Amount also there restaurant is very Expansive.

Room Tip: this hotel for Couple not Family with Children
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank H_AlMahmeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

We stayed here in July, and overall it's a beautiful hotel on the riverside a bit out of town. The spa facilities were fantastic, and the breakfast was very nice. The only issue was that it was a bit hot that time of year and the no a/c was a killer. Plus, the road there is under construction and it might back up a bit (5-10min), which is more unexpected than a nuisance.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank graffka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jirka N, Manažer komunikace at Retro Riverside Luxury Wellness Resort, responded to this reviewResponded 15 August 2017

Thank you for your review of the resort. The repair of the road lasted quite a long time, but it is now ok. Have a nice day.

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Reviewed 11 August 2017 via mobile

We spent two nights at this fantastic resort with my husband to celebrate his birthday and were very impressed by the quality of service, the amenities (especially the spa). The resort is located in a quiet area surrounded by a forest and overlooks a river. (Only 10 minutes by car to the of Karlovy Vary). Both rowing and paddle boats are available for free at the resort. We tried the rowing boat for an hour and truly enjoyed the ride. The room was spacious, clean and nicely furnished. What we missed however was a coffee machine or at least a kettle which should be a standard at a 5 star hotel. Our room had a balcony with absolutely stunning view overlooking the river. We were lucky with the weather which was very pleasant so we had no need to use the fan that was in the room. The rooms have no air conditioning. This might be an issue during hot days.
The restaurant has both indoor and outdoor seating making use of the scenic view around. All waiters were very pleasant, courteous and professional. The food was excellent both at lunch and at dinner. The breakfast offered a buffet of reasonable choice ( could have a bit richer variety when it comes to cheese and ham types - turkey and chicken ham would be a welcome addition ).However, the buffet was complemented with a la carte menu with choice of omelettes and other items such as the tasty egg Benedict that shouldn't be missed.
The staff and cook were amazing. They even managed to bake a special delicious chocolate cake for my husband who was celebrating his birthday!!
The spa was very nice. With a variety of 4 types of saunas and a jacuzzi. We both had a massage done which was very relaxing.
We truly enjoyed our stay at this wonderful resort and will certainly return with pleasure next year.

Stayed: August 2017, travelled as a couple
Thank Aida E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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