I highly recommend Carmen and her tour company, Swiss Safari. From the very first email contact to the day of our tour, Carmen was professional, courteous and friendly. She designed a full day tour for me and my husband that started in Lucerne and ended in Basel (we were heading out on a river cruise that evening). We were transported in a new Mercedes van. Our driver and guide, Stefan, was punctual, professional, friendly and provided the best in VIP service. He provided all the history on each area we explored and was willing to do whatever necessary to make sure we enjoyed every stop we made. The last minute change of our drop off point at the end of the day did not cause a problem for him at all. A great value for the money when you have only a short time to see Switzerland.
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