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5 - 10 of 56 reviews
Reviewed 17 March 2018 via mobile

Stayed here for two nights in March and was satisfied and happy. Ordered the shuttle from airport by the hotel which worked well. Easy access and comfortable choice as we were traveling with a baby. The room was clean yet a bit small but functional. Breakfast was versatile enough. Lovely rain shower as well! Only complaint would be about the noise from the hall - could practically hear everything and at times some banging sounding like someone shot a gun, probably doors slamming.

Stayed: March 2018, travelled with family
Thank Amelielleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlanetOne H, Director de Relaciones Públicas at Planet One Hotel, responded to this reviewResponded 21 March 2018

Hello Amelielleb,

Thank you very much for taking the time to write a comment about your stay at our hotel.
We would like to apologise that there was too much noise on the hallways. We can assure you that we are doing everything to make our guests feel comfortable.
On the other hand it makes us happy to read that you were satisfied with the cleanliness in the rooms and that you enjoyed the rain shower.

We hope to get the chance to welcome you again soon.

Kind regards,

Corinna and the PlanetOneHotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

Arrived in middle of night,Porter very unhelpful,had problem with my card as my Bank was being upgraded till pm next day. Was exhausted and was not even offered a seat. Had to wait till next day to pay bill and was upset felt like walking out. Was only there for 2 nights and 3 was almost ripped off. Room was nice and shower near beach and shops good . Cheap transfers 5 euros to Airport each way. Weather 32oc . MAJORCA finished not welcome and euro not worth anything..Resort El Renal good for young people not families. WONT BE BACK TO RESORT OR PALMA AIRPORT EVER AGAIN.

Stayed: August 2017, travelled solo
Thank carberry1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlanetOne H, Leiter Öffentlichkeitsarbeit at Planet One Hotel, responded to this reviewResponded 8 March 2018

Dear Carberry,

Thank you very much for your review. Our policy is to make every attempt to please and keep our guests content.
We feel very sorry that we could not live up to your expectations regarding the check in.
But on the other hand it makes us happy to see that you felt comfortable in your room.

We hope that you will give us the chance to welcome you again at our hotel and deliver the high standards of service which is typical for our hotel.

Kind regards,

Corinna
Guest Relation Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

Booked one night here after our Monarch flight saga. Very clean and Modern room. Breakfast was nice and the staff are friendly and helpful. Close to the beach and shops. Would stay her again if I booked a break in this area.

Stayed: October 2017, travelled with friends
Thank kazb71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlanetOne H, Leiter Öffentlichkeitsarbeit at Planet One Hotel, responded to this reviewResponded 11 March 2018

Dear guest,

Thank you very much for your positive comment.
It makes us very happy to see that you enjoyed your stay at our hotel and that we could live up to your expectations.

We are looking forward to welcome you again.

Kind regards,

Corinna
Guest Relation Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

We had a room for 3 and there was plenty of space for 3 ladies to get ready. Beds were comfortable and everywhere was very clean. The staff were friendly and helpful. They have a great food and drink upgrade scheme which enabled us to get 75% of all food and drink within the hotel for a 4 Euro per day surcharge - fantastic value for money. The food was very nice as well. The only disappointment was the pool - so we went to the beach which was very close by with many beach bars and restaurants. The hotel had the feel of a city hotel but for a quick break away it was ideal.

Stayed: October 2017
Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlanetOne H, Leiter Öffentlichkeitsarbeit at Planet One Hotel, responded to this reviewResponded 11 March 2018

Dear Jane,

Thank you very much for your review.
We are happy to see that you enjoyed your stay at our hotel and that you highlighted our premium package.

We hope to see you again soon.

Kind regards,

Corinna
Guest Relation Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

The hotel has just reopened after a renovation. The rooms and lobby look really nice. The beds are good, but the overall comfort is low. The air conditioning was not working (in any of our rooms), making it too hot to sleep. The bathroom is nice and large, but the toilet is next to the shower, without a curtain or wall in between. Weirdly, even though everything is new, we had ants in the bathroom...

Stayed: July 2017, travelled with friends
1  Thank Pieter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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