My family and i stayed at the Atlantica Sungarden Hotel from 24th april, We booked a sea-view room and had lovely views over the infinity pool and the bay.
During our stay, our 4 year old daughter develped chicken pox, which meant she was not allowed to fly home on our departure date,my partner and older daughter had to leave us behind. I cannot thank the Manager Mr Nicos Sofocleous enough for his hospitality as he allowed my daughter and i to stay in the same room for 3 extra nights until the Doctor issued a "fit to fly" certificate and our insurance company then arranged new flights.
All the staff from the reception desk,waiters, waitresses to the maids were very kind and helpful during this stressful time. We had room service for our meals which were lovely.
The Thompson rep Nick was very considerate and contacted me for updates daily. I would recommend Thompson's insurance company Mondial Assistance for their efficienct service during our extended stay and also once home.
I would definately recommend this hotel and look forward to returning next year!More
- Free Wifi
- Free Parking