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“average experience” 3 of 5 bubbles
Review of Napa Mermaid Hotel and Suites

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Napa Mermaid Hotel and Suites
Ranked #4 of 106 Hotels in Ayia Napa
Certificate of Excellence
Paphos, Cyprus
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“average experience”
3 of 5 bubbles Reviewed 6 April 2012

we stayed for 3 nights,small room, small balcony, beds not so good, but very clean rooms and pool ,excellent food everyday fresh with lots of choices,nice prices generally at the bar or the shop

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sunlight85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, 18 April 2012
Thank you for your review following your stay with us at the Napa Mermaid Hotel & Suites. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,313 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
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English first
Ghent, Belgium
Level Contributor
162 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 5 April 2012 via mobile

We stayed for 4 nights, the first day we were upgraded to a junior suite. Very modern, spaceous and extremely comfortable. The 3 following days was in a room with seaside view which was OK but much more basic than the suite.
Staff is very friendly, hotel design inside and oudoors very modern and extremely well maintained.
Breakfast has large variey of food. Buffet dinner is also vey good with a theme by evening

For an average of 100 €/night for half boad for 2 persons is this more then excellent.

Stayed April 2012
Helpful?
1 Thank PeterW37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, 18 April 2012
Thank you for completing a guest review following your recent stay with us. We are pleased to hear that you enjoyed your visit to the hotel and that the team looked after you. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cyprus
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

Such lovely people - husband ill so they upgraded us even though we were on a deal and they brought a birthday cake to our room as a gift. Dinner was excellent buffet with wide range of food and reasonable choice of wine. Restaurant was very nice but the biggest thing that stood out was the attention to detail. The band in the bar was also very good. A smile on every face - including ours!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrsMCyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NapaMermaidAyiaNapa, Executive Secretary at Napa Mermaid Hotel and Suites, responded to this review, 18 April 2012
Thank you for your review and your kind comments which we have passed on to our Team Members. We were delighted to hear that you had an enjoyable stay and we hope to welcome you back to the Hotel when you are next visiting Cyprus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcestershire, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

We returned here after staying at this hotel some 20 years ago,We arrived at around 10pm and asked if we could get something to eat they offered nothing although the restaurant had only just closed.So we had to travel into Ayia Napa,only to find nothing open except MacDonalds.We paid extra for a pool veiw,but its not worth it,because the balcony is so small you can barely sit on it.We asked if we could upgrade but for 9 nights they wanted an extra 600 euro's.The hotel room was very small ,and the bed was very hard,but you got used to it.The strange thing was they had put a glass wall between the bathroom and bedroom,who wants to sit and veiw someone on the loo or in the shower?.The food was good,always fresh,but a poor selection of desserts each night.Everyone dissappered back to the rooms after dinner,so hotel bar was empty. In 10nights there was only 3 nights Live music and it was the same singer each time.We stayed for 10 nights March 21st to 31st
We expected to find some entertainment in Ayia Napa,but everything was closed,even most other hotels had not even opened.
We only used the indoor pool once it was so cold.The hotel is used mostly by Scandivanians
Germans or Northern Europeans.We only met one ther British couple the whole time we were there.We enjoyed our stay but I think we it was overpriced for the time of year.There is a nice hotel opposite on the beach called the Alion a 5* which we would like to stay at if we were to return.

Room Tip: side sea veiw rooms are over the car park,pool room veiw rooms do get the sunset,Sea veiw executive...
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  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LawWorcester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

my phillipineo wife and me stayed here for our wedding and were lucky enough to have the hotel manager as best man in 2003 .so we thought it was time to revive our happy memoirs so we had apool veiw room for one week 17-24 march. we turned up to a hotel that had a breathe of fresh air to it, the bath room with a glass wall, brilliant idea imust say, thefood was like the rest of the hotel 4star ,although its 3star its a top quality stay peacefull and relaxing

Room Tip: when we went it so quite you could hear a pin drop and the best veiw is a pool veiw room as it gets...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Napa Mermaid Hotel and Suites

Property: Napa Mermaid Hotel and Suites
Address: Kryou Nerou 45, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Ayia Napa
#3 Romantic Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
#4 Family Hotel in Ayia Napa
Price range (per night): ₹ 7,843 - ₹ 14,211
Hotel Class:4 star — Napa Mermaid Hotel and Suites 4*
Number of rooms: 150
Official Description (provided by the hotel):
One of the most beautiful hotels in Ayia Napa, the multi awarded, freshly rebuilt Napa Mermaid Hotel & Suites in Ayia Napa - Cyprus, with deluxe services and facilities lies on the most privileged location of the cosmopolitan resort of Ayia Napa. Its superb location allows the holiday maker to be a few minutes away from the resort centre and yet right across the serene crystal waters and sandy beach of Grecian Bay and only a stone's throw away from the town center. The Napa Mermaid Hotel and Suites is ideal for Weddings, Holidays, Honeymoons or just a perfect rest in Ayia Napa, Cyprus. Local to all the facilities, Napa Mermaid Hotel and Suites is ideally located with breath taking views of the Mediterranean Sea. The Napa Mermaid Hotel & Suites is a stylish contemporary hotel entirely redesigned to create a fabulous holiday setting. This sanctuary of relaxation and comfort is accompanied by the unparalleled reputation for excellence and friendliness that the hotel is known for. Simple in its modern, innovative design and state of the art facilities the Napa Mermaid Hotel & Suites is a unique hotel that welcomes you to experience unforgettable holidays of relaxation and comfort surrounded by traditional Cypriot hospitality of the highest order. ... more   less 
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Also Known As:
Napa Mermaid Hotel Ayia Napa
Hotel Napa Mermaid

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