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All reviews hanners restaurant golf course comfortable bed sunday night the ground floor buffet breakfast poached eggs round of golf nice resort pleasant stay golf view the great ocean road short walk to the beach tennis courts sandals golfers gym
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4 - 9 of 664 reviews
Reviewed 3 October 2018 via mobile

Beautiful golf course view. Nice room. A bit of a downer that the "king" bed is really two twins. Great shower with amazing water pressure. Lots of parking. Pretty good breakfast also with a beautiful view of the golf course.

I would stay again if in the area.

Date of stay: October 2018
Trip type: Travelled on business
Thank RFA2249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, Manager at Peppers The Sands Resort Torquay, responded to this reviewResponded 9 October 2018

Dear RFA2249,

Thank you for taking the time to review our Hotel and we are pleased by enjoyed your time with us. It's great to hear that the team looked after you and we look forward to welcoming you back in the future. You will be pleased to know that we do have King beds that don't have the zip and can be requested during the booking process for your next visit. Please do not hesitate to contact us directly as we like to reward our loyal return guests.

Warmest Regards
Richard Blackley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

A nice resort with large comfortable rooms. Bed was ok and bathroom quite large. Very clean. View of the car park not very inspiring.

Room not very well insulated. It was a bit cold overnight as the heating is a bit noisy and we didn’t want it on overnight.

Must disappointing aspect was the restaurant was fully booked the both nights we were there. We did have room service but there was nowhere two people could dine together. A shame as the food quality was quite good. We didn’t understand it as the dining area could have easily been expanded.

Had breakfast in the bar area next to a freezing doorway on Saturday morning. Was not until the Sunday that the dining area was expanded.

Good resort spoilt by poor planning and/or bad management decisions.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, Manager at Peppers The Sands Resort Torquay, responded to this reviewResponded 9 October 2018

Dear Alex F,

Thank you for taking the time to provide us with your feedback. I will provide your feedback onto the Food and Beverage management team as its disappointing to hear that you could not be accommodated on both nights you stayed with us. We endeavour to look after all our guests as best as possible and do recommend making reservations as early as possible due to the size of the dining area so I apologise for this.

We hope that you will return one day in the future and look forward to seeing you then. Once again thank you for the feedback.

Warmest Regards
Richard Blackley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2018 via mobile

We arrived late but were able to get some food and hot drinks at the onsite restaurant. On site parking was close to our room. The room was very comfortable and with all mod cons.
Would recommend and we will stay again.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank Deidre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, Manager at Peppers The Sands Resort Torquay, responded to this reviewResponded 9 October 2018

Dear Deidre W,

Thanks for taking the time to review our Hotel and sharing your expereince with others.It's great to hear that the team looked after you and we look forward to welcoming you back in the future. Please do not hesitate to contact us directly as we like to reward our loyal return guests.

Warmest Regards
Richard Blackley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

We only stayed one night with an offer which included breakfast and a bottle of wine. We had a room looking out to the golf course on the ground floor which was very nice. We had dinner in the restaurant and of the two meals one was excellent (Trout) and one was pretty average (Fish n Chips), but the prices weren't excessive either. The breakfast was very good, with enough choices to satisfy the hungriest eater. All in all we really enjoyed our break.

Room tip: Ask for a room on the golf course side
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jill053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, Manager at Peppers The Sands Resort Torquay, responded to this reviewResponded 9 October 2018

Dear Jill053,

Thank you for choosing to stay with us and we are pleased you enjoyed your expereince. Next time round you will have to stay longer than the 1 night as this region truly does have a lot to offer. We look forward to seeing you again in the future and please don't hesitate to contact us directly for your next booking as we like to recognise our loyal guests.

Warmest Regards
Richard Blackley
Hotel Manager

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Reviewed 10 September 2018

I was at a conference with a group at another location but stayed here for 2 nights.Had an enjoyable stay, staff were friendly and rooms were modern, comfortable and clean, including the bathroom. Location is quiet and private with plenty of on-site parking. Breakfast was nice with a good selection and would recommend to pre book breakfast at check in. Didn't get to the pool and a round of golf but thats for next time.Would stay again.

Room tip: Rooms on the east side offer views of the golf course
Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank PhillipB701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard B, Manager at Peppers The Sands Resort Torquay, responded to this reviewResponded 11 September 2018

Dear PhillipB701,

Thanks for taking the time to share your experience with us and even though you did not utilise all of our facilities on this occasion we look forward to having you return in the future for some R&R not conferencing.

Take Care and all the best
Richard Blackley
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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