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All reviewsblue marlintop flooracross the roadone bedroom apartmentminute walkthe kitchenair conself cateringwashing machine and dryerliving areaa stones throwcomfortable staylonger stayself contained apartmentthe managersconvenience storegreat holiday
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Reviewed 17 January 2018

We arrived rather late in the day but check in was smooth enough. We were originally assigned to room 16 on the top floor overlooking the beach, although the view was obstructed by trees, it was pleasant enough. Upon entering the room, we were hit by a pungent smell, disregarding it to begin with, (We had arranged a meeting with friends) we returned to our room later that night and still noticed a bad odour coming from the bathroom, upon inspection I noticed that fluid was pooling on the floor in the vicinity of the toilet, I believed that the toilet was possibly leaking. Too late in the evening to make an issue of it, the following morning I attended at the reception and spoke to a woman whose manner left a lot to be desired, on the defense straight away and argumentative. Whilst trying to put my concerns to her regarding a possible health hazard, she wouldn't let me speak unless she could speak over the top of me, I eventually told her that I wasn't happy with her response and demeanour. Oh yes, she told me that we would be moved, but her manner in dealing with my complaint appeared to be a real chore for her. Re training in customer relations should be a high priority for this staff member.

Location was fine for us, we had a hire car but if you need to rely on public transport to get to and from Cairns, travel time is close to an hour and bus fares aren't cheap. There are a couple of decent restaurants nearby as is the local pub a 5 minute walk away.

  • Stayed: November 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank copperiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald S, General Manager at On the Beach Holiday Apartments, responded to this reviewResponded 22 February 2018

Thank you for taking the time to write a review of your stay at Trinity Beach. Apologies for the plumbing malfunction, it was a faulty washing machine pump rather than a fault with the toilet. Happy to hear that the location was fine for you.
Best regards Gerald Smith, Manager

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Reviewed 1 January 2018

We returned in December 2017 from a four week holiday at On the Beach Apartments.
This was our 3rd visit and we still enjoyed it so much we will be back.
The apartments are comfy, clean and contain all you need. Staff have changed over a three year period but all have been extremely friendly and very helpful. Reception will book tours and cars for you, offer advise and look after you.
The views are superb the location second to none. The glorious beach directly opposite. The resort is quiet, trips into Cairns half hour away for nightlife. But a great base for exploring this region of Australia. Definitely our favourite place for a holiday.

Room Tip: All one bedroom apartments have sea views. We prefer a second floor room
  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank cbwees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald S, Manager at On the Beach Holiday Apartments, responded to this reviewResponded 15 January 2018

Thank you for taking the time to write such a great review of your stay at On The Beach, it sounds like you had a fantastic time. Trinity Beach is a great location and On The Beach is in the best position on the esplanade at Trinity Beach.
We look forward to welcoming you back for your fourth visit in 2018.
Best regards

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Reviewed 21 December 2017

My recent visit to On the Beach was the 2nd time in 4 years that we have stayed at On the Beach(last time for a 3 week period and this time for 4 weeks). It was interesting to read other reviews before I wrote this as we have only stayed in a 2 bedroom apartment at the block of 6 apartments known as Blue Marlin. These apartments have tiled floors so are much easier to keep clean. They are cleaned and serviced every week(the day dependant on the day you arrive) with linen changed also, and are fully equipped to cook a 3 course meal(if you so wished). The downside of a beach front apartment some 30 yards from sand is that some of it is going to be blown onto a balcony and into the apartment when the doors are open but are far outweighed by the upsides i.e Beautiful views of the sea, a cooling breeze especially welcomed when the temperature rises above 30 degrees centigrade and one wants to sit outside and being able to sit on the balcony, enjoying breakfast whilst sitting in the morning sun. Trinity Beach itself is a very peaceful location and ideal for those people who want to retreat from the daily hustle and bustle of everyday life. The shopping available at Trinity Beach is more than adequate and a visit the the Kebab Outlet a must(the fish and chips are stunning). There is a large shopping mall at Smithfield which is a 20 minute bus ride from Trinity Beach in the direction of Cairns. The WiFi was very reliable as was the FOXTEL box with the occasional low cloud and storms being a disruption to the satellite signal.(outside the control of Gerald and his team).
I am already looking forward to my 3rd visit to On the Beach.

Room Tip: The higher the room the better the view.
Stayed: October 2017, travelled as a couple
1  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald S, Manager at On the Beach Holiday Apartments, responded to this reviewResponded 15 January 2018

Thank you for taking the time to write such a comprehensive review of your stay at On The Beach Chris, the team really appreciates it.
You are right to point out that the cooling sea breeze can occasionally blow some sand onto your balcony, but I agree that it is a small price to pay so that you can sit so close to the beautiful beach and the sounds of the surf.
Trinity Beach is a very relaxing and enjoyable place to stay, long may it continue.
We look forward to welcoming you back during your next visit from the UK.
Best regards

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Reviewed 7 December 2017 via mobile

Literally being a stones throw from the beach has its pros and cons. Fantastic to sit out on the balcony overlooking the ocean accompanied by some crackers, cheese and a bottle of wine. On the flip side, excessive exposure to the salty air made the carpets and furnishing feel very sticky and unclean.

We were in a one bedroom apartment above the pool area. The accommodation was cosy, no frills. The kitchenette was sufficient for a few nights but if you intend on self catering for a longer stay, you might find the kitchen to be limited.

Note that this is not a serviced apartment complex so you’ll need to wash your dishes & take out your rubbish daily. There is also a stern notice in the kitchen that threatens an additional cleaning fee if the apartment is left in a messy state upon check out which I found to be over the top.

Management were helpful in providing local advice and the longer term residence of the complex were quite friendly.

On a side note, definitely book a table at Blue Moon Grill while in Trinity Beach. Extensive menu with a local twist. Don’t order an entree, they serve large portions, providing good service along with a large choice of Australian and foreign beers.

Stayed: October 2017, travelled with family
Thank piarts_ontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald S, Manager at On the Beach Holiday Apartments, responded to this reviewResponded 15 January 2018

Thank you for taking the time to write a review of your stay at Trinity Beach. On The Beach provides self contained apartments so that people can enjoy a relaxing and private stay at one of the best beaches in Far North Queensland.
There are plenty of great places to eat out, including Blue Moon Grill, and a great tavern at the other end of the beach for good value bar meals.
We look forward to welcoming you back during your next visit to Trinity Beach.
Best regards

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Reviewed 27 November 2017

Very nice apartments facing the beach. Not a lot of cooking facilities but nice food eating out. The beach is very good but a limited area for swimming as that area of coast has marine stingers and saltwater crocodiles. The safe area is cordoned of and has a lifeguard.

Room Tip: Facing the beach is best.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank sue r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald S, Manager at On the Beach Holiday Apartments, responded to this reviewResponded 15 January 2018

Thank you for taking the time to write a review Sue. The one bedroom apartments have a kitchenette of course, with hot plates, microwave and cooking utensils; perfect for breakfast and lunch if you're dining in. There are some great restaurants within easy walking distance for an enjoyable dinner within sight and ear shot of beautiful Trinity Beach.
The swimming enclosure, and lifeguard, on the beach ensures that everyone has a great time when swimming at Cairns favourite beach.
Best regards

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