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“Stole $500 from our group”
Review of Just Jump Skydive - CLOSED

Just Jump Skydive
Type: Other
Attraction details
Reviewed 6 July 2012

Booked for a group of 5 people and paid a total of $500 in deposits. When we showed up to the jump, the place was closed and there was no one to be found. We called them, and they told us that they had tried to call us. This was not the case. We ended up losing out $500 because we couldn't rebook within their time frame as we had traveled from Melbourne and Brisbane for a friend's birthday. Their customer service was the worst, they wouldn't answer our calls or respond to emails after they'd taken our money.

It might have been ok if they had warned us that the jump wasn't going to go ahead, but to allow us to drive all the way out there and have the placed closed is not good enough.

Date of experience: August 2011
3  Thank CourtJN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (8)
Traveller rating
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7 - 8 of 8 reviews

Reviewed 6 March 2012

We attempted to book up our first tandem skydives with Just Jump for whilst we were spending a few days in Hunter Valley.

After making our reservations for two days that we would like to do and paying $100pp Just Jump came back to us comfirming a completely different date had been booked, which we cannot do.

Even though we will have left Hunter Valley by this point and their website allowed us to book the two dates we requested, Just Jump have refused to refund our deposits!

Go sky diving with someone else... and hopefully have a much better time.

Date of experience: March 2012
5  Thank AlexR1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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