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All reviews great location opposite the beach an ocean view room hamilton island the main street reception staff easy walk a great place to stay stayed here for nights motel airlie whitsundays lagoon accommodation port balconies australia
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24 - 29 of 634 reviews
Reviewed 6 January 2021

Booked a Premium Ocean View room 4 months in advance. Was given a standard Ocean View on arrival. That was revealed by the bed and room size. We had prepaid through Agoda $459 for two nights, $229.50 per night. The room was right on top of the operating hotel bistro and bar (just in front of the poker machines and TAB). We complained about the noise generated from the bistro but they were unable to relocate us. So we arranged to cancel one night accommodation due to the unsuitability of the room. Not only was it not what we paid for, it was in the noisiest, most undesirable and terrible position the hotel had to offer. First refused to credit the second night but eventually agreed, but then only in part amount offering $195.08 as a refund versus the $229.50 we had paid Agoda. Nothing to do with them apparently. I don’t particularly care about the $35 difference, but I do object to the rort regarding the room. Terrible place. Backpackers delight.
As a special note it should noted that Agoda are uncontactable. No phone number or customer service contact details to be found anywhere. If you're in trouble as we were, you're on your own.

Date of stay: February 2020
Thank Snappedoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2021 via mobile

Very overpriced hotel rooms which need refurbishing these rooms are basic rooms overlooking the pub /bottle shop which is noisy all night long. The service and food appauling! Don't waste your money here it not worth any consideration.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank 072spanky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2020

We arrived in Airlie to find a beautiful self contained apartment waiting for us (room 318)! It felt like an amazing deal for the price we paid! We wanted to go to bed early because of an be early tour the next morning; however, the pub situated under the hotel plays music until midnight. It wasn't too big a deal as we were on the top floor, but the hotel may not be suitable for all families.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank faitha36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2020 via mobile

Good basic pub meals- guy in front desk was good, as was the dirk at the end of the very long line to order food. Public sir charge on s as Sunday is ridiculous. Food okay but not magnificent. For those prices better to go to a top restaurant for the better food.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank Kd68Cairns_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2020 via mobile

Fantastic pub well laid out with very friendly staff, great location with a tab. Could do with more toilets (1)
Was popular for dinner so we only had drinks but sat at the window with great views and good tunes

Date of stay: December 2020
Trip type: Travelled as a couple
1  Thank aussietravel1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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