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“Nice apartments at the top of the hill”

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Searene Whitsundays
Melbourne, Australia
Level 5 Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice apartments at the top of the hill”
Reviewed 30 August 2011

We stayed here at xmas time - most definitely the time of year NOT to visit the whitsundays. It hammered down for almost a week but at least we got to stay somewhere nice.

We had a studio room with a hot tub and had a fab xmas day. The walk up to the apartments from the town is a good steep walk but you get used to it.

The rooms were excellent and the bathroom and kitchen were great. There's also a washing machine and dryer available which was really useful for us.

If you need to go the supermarket get in the taxi and go out of the town a bit if you're staying longer than a few days. The local supermarkets are expensive!

It was quiet in the apartments and as it was over xmas there wasnt any staff around in the 6 days that we were there, so thats why my service score is low.

The pool area is lovely and views are great over airlie beach and the whitsundays!

  • Stayed December 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kathg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
sarina
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2011

The room was very disappointing , the bed facing a brick wall no bigger than a hotel room . We had a spa on the balcony which was pleasant .
it is a long way from any night life so you need a car to stay here . It would be a very long walk home from any restaurant .

  • Stayed November 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank patricia c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gold coast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2011

We stayed in a studio apartment for 3 nights:

Goods:
- pretty good value for money for a new unit
- plenty of towels
- liked the layout and style of the studio
- unit was clean (except for 2 dirty mugs that were replaced upon request)
- lovely pool area
- quiet location, away from the hussle and noise of the main street

Bads -
- unit was the worst unit in the complex and the view was dissappointing because of the large retaining wall right next to the balcony
- the jacuzzi had not been filled or prepared as told would do so (was done the second day upon our request)
- could not change the temperature of the jacuzzi (got too hot after a while)
- guest book said bbq facilitties were available and free to use, but we never found a bbq in the complex
- no on site management or reception and the lady on the phone was extremely rude when we called to ask for something
- extremely steep and long hill to reach complex (must have a car to stay here)
- unit was located 2 floors below reception area so felt like we were staying in the basement and had no lift access (hard to get suitcase up and down stairs)

Overall the complex has potential to be a really nice place to stay, however as we stayed in what appeared to be the worst positioned unit of the whole complex our expectations for the view were signficiantly underwhelmed. I don't mind not having a on site reception especially when a only a few of the units are for holiday lease, but it would be nice to have a welcoming and helpful response when calling management about any issues we had.

Room Tip: make sure you not in unit 1a (other studio apartments would have a better view)
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank suzy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 July 2011

This was our second stay at Searene Whitsundays and it is amazing. Fully self contained room, and has all the cooking utensils included :)

Amazing views from both rooms!! The spa on the balcony, you can sit in for hours on end taking in the amazing scenery. Def recommend

  • Stayed December 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nay_holidayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamplona, Spain
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 July 2011

Well, the apartment weren’t bad, but weren’t luxury either. The room layout was far from the best, the kitchen was just in front of the bed, the TV far from any good sitting place. And if you have a full kitchen, how is possible not to have any table and/or chairs? So consequently the only way to eat in the apartment was in the floor.
Besides this, our apartment had and extra in the price for having a spa. Great! no dinning table but a spa. And when we tried to enjoy it we found out that the temperature couldn’t be changed and it was fixed at 40º!! You couldn’t stand in the water more than 1 minute.
These two “problems” were totally bearable, but the note we had in the room as welcoming message was totally insulting. Instead of some instructions about how should be the apartment left (clean, etc.) it seemed more a threat, assuming that the room wasn’t going to be left in perfect conditions. Totally offensive, really. We spent one month travelling along Australia, we stayed in 12 different accommodation and the staff in every of them was lovely, efficient and very nice. But in these apartments… With the variety of options in this gorgeous country I would never go to these apartments.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Amaika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Searene Whitsundays

Property: Searene Whitsundays
Address: 18 Seaview Dr, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Hotel Style:
Ranked #45 of 54 Speciality Lodging in Airlie Beach
Hotel Class:4 star — Searene Whitsundays 4*
Number of rooms: 25
Also Known As:
Searene Whitsundays Airlie Beach/Whitsunday Islands

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