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“Less than average”
Review of Portofino

Portofino
Ranked #9 of 65 Restaurants in Palm Cove
Certificate of Excellence
Price range: US$ 18 - US$ 44
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Groups
Dining options: Dinner, After-hours, Breakfast, Delivery, Reservations
Description: A family friendly italian restaurant serving only the best local produce. Italian food with an innovative twist. Enjoy al fresco dining opposite beautiful Palm Cove beach. Dine in or takeaway. Fully licensed bar. Restaurant is available for functions and off site catering.
Reviewed 8 October 2017

We were disappointed with our experience here, the restaurant is bland without character or ambience. It's very similar to a food court in a shopping centre. The serving staff rushed around like stampeding animals bumping our chairs with no regards or apologies. The service was slow and poor. Wait staff had no knowledge of the menu or wine list. The food was poor especially given the prices and waiting times. One of our party complained about their meal and the waiter offered nothing other than a insincere apology.

    • Value
    • Service
    • Food
2  Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 - 306 of 1,392 reviews

Reviewed 6 October 2017 via mobile

You know when you find a new restaurant and you love it so much that you go there for lunch 3 days in a row.....well, yesterday we walked in to Portofino in Palm Cove to this greeting, 'oh hey, you're back again' it was our 3rd time back there in as many days.
Firstly I have to say that the service which we received from the owner and the staff was not only exceptional but genuine. We were made to feel so welcome and so comfortable in this restaurant. Not once did we get the feeling of being patrons, we were welcomed into this restaurant as though we were friends.
The menu is amazing and it took a while to choose as I wanted everything (if only my stomach would allow it in one sitting) however the food that we chose was superb. Authentic bubbly pizza, delicious pastas, fresh salads which are everything you could want (especially the Caprese Salad with grilled prawns added)...I could not fault this place at all.
If you're in Palm Cove and you'd like a long lazy lunch somewhere with an incredible view, an amazing atmosphere, delicious cocktails and incredible service then you have to give Portofino a try. You will be so well looked after by Tony and his staff.

Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017

We were looking for a light lunch and had some really good quality salads - with a glass of Italian white wine - of course.

Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

Great family restaurant very busy ! Have a good selection of food and drinks and gluten greet pizza is nice would recommend but call first for reservation

Thank GOMFS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017 via mobile

It was packed service was very good and prompt unfortunately the food was not what I expected. The soft shell crab as an entrée was huge could have been a main meal. Pizza took about y 40 mins which is OK for a busy service saddly it was under cooked...
Service I have to say was excellent prompt and friendly. If you looking for good family value and great atmosphere I would recommend a visit.

1  Thank davsmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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