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“Worst accomodation experience I have ever had” 1 of 5 bubbles
Review of Lake Bennett Resort

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Lake Bennett Resort
Ranked #1 of 1 Hotels in Lake Bennett
Darwin, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Worst accomodation experience I have ever had”
1 of 5 bubbles Reviewed 30 January 2012

Sorely disappointed, great location let down by inadequately maintained facilities and inept staff. We decided to start our two day stay with a quick round of mini golf, the course is not maintained with cracked concrete, the artificial turf lifting in a number of places, and when we played mid afternoon it was still covered with leaves and twigs from the nights winds. Having brought our clubs to enjoy the nine hole course we didn't bother, the greens were not maintained, covered in leaves and twigs - I expect to be able to have a course which is playable. We had the pleasure of staying next to a group a group that decided to drink and party until 2:30am, the complex has a strict no BYO policy - however this is not enforced. No security on site, no phone number to call after the reception closes at 7pm. The food served at the restaurant was decidedly average and typically overpriced, in the spa unit we stayed in there are no cooking facilities, so we were stuck with the resort restaurant - with no other restaurants in reasonable driving distance.

This venue provided the single worst accommodation experience I have ever had.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Brendan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Darwin, Northern Territory, Australia
1 review
5 of 5 bubbles Reviewed 1 January 2012

We went to Lake Bennett Resort for New Year's Eve and will definately be going back next year. We had a lovely, relaxing break. The customer service was faultless. Staff were all extremely helpful. The food was exceptional - we had breakfast, lunch and dinner in the restaurant and it is the best food we have had since moving to Darwin. A special Spanish themed meal was laid on for New Year's Eve and it was absolutely delicious. The par 3 golf course was challenging, but fun. We loved it all.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdgholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
111 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 27 August 2011

Reading some of the reviews on here, we wondered what to expect at Lake Bennett. In fact, we were very pleasantly surprised. We spent a very comfortable night at this resort, and would happily go back.

The hotel rooms are 'motel style', opening straight onto the parking area - but at the other side are balconies set right on the lake. The rooms were well-appointed and comfortable. You can't drink the tapwater, but complimentary bottled water was provided. We didn't find any internet or mobile phone coverage - but that can be a great benefit when you're trying to get away on holiday!

In the central area, there is a pool and an outdoor social area, as well as a sports bar and a restaurant. The food was of a good standard, fresh and tasty: it may not win awards for modern cuisine, but was very far from being basic, and there was quite a choice.

We checked-in before the designated 2pm time, but the desk staff were very helpful, and went to check that our rooms were indeed ready. Over all, the service at the hotel was very good.

A large sign warned that no BYO alcohol was allowed anywhere on the premises ... so we took our empty beer bottles away with us :).

If you have a lakeside room, do get up and listen to the dawn chorus - it's quite something!

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank doc_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffs
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 20 August 2011

We booked a spa lake view suite. It turned out to be an ordinary sized room with a spa bath on the veranda that had a cold fill directly from the lake. The water smelled really brackish. Other facilities were basic with lights that did not work etc. Many parts of the site were rather untidy. The view from the lakeside properties is lovely. Being rather disappointed with the quality of the accommodation, we were pleasantly surprised by the restaurant. The waitress was really pleasant and helpful and the food plentiful and tasty. The beef rendang was one of the best dishes we tasted in our six week trip to Australia.
There seems to be a need for good quality accommodation near Litchfield national Park.

Room Tip: Go for a lake view but beware as the quality of our suite was disappointing
See more room tips
  • Stayed July 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank StaffsStroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 3 August 2011

I am surprised by the previous reviews but I am thankful that the reception that we received was professional, courteous and wonderful. I think maybe there had been a change of management when we were there mid June of this year. We were upgraded to the lakeside villa without asking and all staff were friendly and attentive. A special mention about Sam has to be made. He went out of his way to make sure we had everything and it was nice to speak to someone about their travels around the world. The area itself was fantastic and we would love to go back. We took a canoe out for one of the mornings we were there and were able to get some fantastic photos of the area. This stop for us was at the end of our trip and it was nice to relax and be waited on. So thank you to one and all for a very relaxing time. It ended our trip perfectly

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ForbesAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Bennett Resort

Property: Lake Bennett Resort
Address: Chinner Road | Winnellie, Lake Bennett, Northern Territory 0822, Australia
Region: Australia > Northern Territory > Top End > Lake Bennett
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Lake Bennett
Price range (per night): ₹ 5,229 - ₹ 9,184
Hotel Class:3.5 star — Lake Bennett Resort 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
A Resort and Water Park on the edge of a magnificent freshwater lake (Crocodile free safe swimming)) an hour from Darwin the Gateway to Litchfield National Park. A serene, tranquil, peaceful paradise for Territorians, Aussies and our world friends to come an relax, replenish and rejuvenate. Your Pass to Paradise open all year round. Under New Ownership ... more   less 
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