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All reviews plunge pool luxury boutique hotel tulum beach protected bay coral reef recommend renting a car private villa solomon bay hotel restaurant sahara cafe honeymoon suite huevos rancheros ceviche colorful fish every guest perfect hotel yogurt
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Reviewed 24 March 2017 via mobile

A little slice of heaven. 25 steps to beach, surrounded by palm trees, two pools, beautiful bay, snorkeling, kayaking, and paddle boarding. The service is simply outstanding. They are so kind and attentive. We could not have asked for a more relaxing and amazing spring break.

Stayed: March 2017, travelled with family
Thank packvols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2017

This is my first ever TripAdvisor review—I've been using the site for so long and nothing has ever warranted a review until I stayed at the incredible Jashita.

This is the best hotel I have ever stayed at. A slice of heaven—the food is great, the staff is absolutely amazing, and the property is beyond beautiful. We are so happy we stayed in Soliman Bay instead of the Tulum beach. It was so easy getting to Tulum but you’ll quickly find you don’t even want to leave...

The most relaxing, peaceful, serene destination imaginable. 10/10!

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Olivia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2017

Hotel Jashita is exactly like the reviews of so many others, beautiful, quiet and relaxing. The bay is protected by a reef which prevents the large waves you will normally see in Tulum or Punta del Carmen (good day trips) from stirring up the water which makes it great for snorkeling. As for the restaurant, the food was great (if you are a wine connoisseur, you might want to consider bringing a few of your own as the wine list is somewhat limited). The service was excellent, but there where two occasion in which there seemed to be an issue in the kitchen which increased the time between giving your order and receiving your meal. (maybe I'm being a bit to picky) Other wise, this is a great place and the owner of the restaurant is a great host. BTW the view from the roof top pool is beautiful and Yes I would go back.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

To be clear Jashita is a lovely property. The grounds are stylish, comfortable and well kept without being untouchable and overtly precious. Rooms follow suit with very comfortable, simple, clean-lined contemporary decor. On the beach you will find an adequate number of chairs, umbrellas and hammocks. Towels are aplenty. The quiet bay is tranquil and extends the feeling of being at a private oasis. Consider it more a dipping pool and you will be quite content with it. It is lovely but hopefully not the nicest shore you have ever walked along. A screen on the sliding glass door would've allowed sleeping with the door open.
Where I found the real disconnect was the attempted integration of a Mexican location, Far East decor, and a somewhat Italian restaurant. It left me wanting more of something (Mexican) and less of another (Italian). The innocuous Buddha statues get to stay, who doesn't like a hip vibe? The Italian influence reigned mostly over the restaurant where parmesan cheese was featured on the closest thing to huevos rancheros on the menu. It also appeared on the pasta night menu (homemade, including a demo) as well as the pasta (was this not homemade?) that appeared on the daily menu. There was a sangria party in the pool of the unoccupied penthouse unit. It was explained that this would be Italian sangria and would once again include a demo. For me if you are in a country known for its food and over 6K miles away from your culinary point of departure you had better hit it on the mark and it did not.
If you stay here you will enjoy it as a slow paced, relaxing stop along the way. The distance from the main hotel strip and the town of Tulum has its strengths and its drawbacks. You will probably eat breakfast in house, walk the beach to Chamico's for ceviche and most likely fall prey to the self- imposed obligatory one dinner.
In the end what I wanted more of was a connection to the amazing staff and their take on cultural identity. Brenda and Ulysses stood out amongst the team but everyone was kind, sincere and helpful in every way. It was the waitstaff in the restaurant that I felt were holding back. I would love to know what would happen if they had a little more stake in what was coming out of the kitchen instead of being limited to a smiling face brining me another plate of somewhat typical hotel food. Homemade tortilla night anyone? Let's get to the heart of the matter, we are in Mexico after all!

Room Tip: Burning wood from the outdoor grill was a bit unpleasant as it wafted into our room.
  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank justmyownthoughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017

Such a great boutique hotel! Less than 20 rooms, so never an issue getting chairs at the beach, or waiting long for breakfast (which by the way was FANTASTIC). Free kayak/paddle board/snorkel for the bay. The hotel is run by Italians, so a lot of the clientele is European, brings some nice culture to the hotel along with excellent service. Love the adults only pool! Worth noting this hotel is ~20 minutes from the main strip of hotels, so you will need to cab it to go some of the famous restaurants and bars. But the solitude, calmness, and peace at Jashita is worth it....especially if you are there for only a few days. The coral reef out on the bay makes the sound of a natural sleep machine-so amazing!!The service we received at Jashita extended beyond my expectations. Thank you to Guillermo, Jorge, Ulysses, Carol, and Brenda for making this stay so wonderful.

Room Tip: Garden room is well priced but very small, pay up for a suite
  • Stayed: March 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank CaddyCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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