When we arrived no one was there to greet us and didn't leave a set of keys for us. Then after we got in they told us we hadn't paid and charged us double. After we showed the payments they called us liers didn't refund us. The pool and gardens are very badly kept. Also when we arrived the washing machine was full of dirty linen. On top of that our car spot was full of other people's junk(see pictures below) On top of that we had booked for 5 but when we arrived there was no extra bed in our room. I would not recommend staying here and I would not stay again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Agoda so you can book your The Bay Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Bay Apartments Coolangatta, Gold Coast, Australia