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“A night in Wollongong”

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Novotel Wollongong Northbeach
Ranked #2 of 15 Hotels in Wollongong
Certificate of Excellence
Reviewed 3 October 2017

My wife and I spent a night at the Novotel and found it to be a pleasant experience. The hotel looked like it had been recently refurbished. The balcony room we had was large and clean. The toiletries were average. The only complaint I have is the queen size bed which was bouncy and uncomfortable. The reception staff was friendly and knowledgeable. I would recommend this hotel for both business and pleasure as it is ideally located close to the beach and restaurants.

Room Tip: Choose a room with a sea view.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank BloodDr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 26 October 2017

Dear BloodDr,

Thank you for taking the time to review The Novotel Wollongong

I am so pleased you have enjoyed our newly refurbished rooms, all guest rooms have now been completely refurbished with the public areas expected for completion in the coming months.

I look forward to welcoming you back to enjoy these new and exciting changes.

Kind regards,

Ashleigh Smith
Guest Relations Manager

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Reviewed 30 September 2017 via mobile

Beautiful building but back in the 70's !
Air conditioning vents above bar extremely old and ugly. Blue decor on wall not enjoyable to look at. Chairs need covering new carpet needed, I'm a property styler and can see needed work for this place to look amazing !

Stayed: September 2017, travelled with friends
Thank luvqualityfud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 9 October 2017

Dear Luvqualityfud,

Thank you for taking the time to provide feedback of your recent stay.

You will be pleased to read that the property is currently under complete refurbishment. All guest rooms have now been completed and the public areas inclusive of the lobby bar are expected for completion in the coming months.

I am looking forward to welcoming you back to enjoy these new and exciting changes.

Kind regards,

Ashleigh Smith
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Even thou the hotel is in a prime beach location it sits on a cross road that is extremely busy. Once inside its quite open with an inviting coffee lounge. However thats were the fun stopped, on arrival we were desperate for a nice coffee so went down to the coffee lounge and meet the barista Jonathan, what an experience, he asked us for our order 4 times over the course of actually getting a coffee, the last time he returned with 2 black coffees for a different table and tried upsetting the black coffees with a biscuit, in the end a women took our order and we only waited 30 minutes to actually having a coffee from the time of arrival. On the level our room was located their appeared at some time scenic pictures were once located along the foyers but these had been removed and the space painted over were the pictures were removed the wood frames were damaged but not repaired just painted over. For a 4 star hotel their was certainly a lot of issues.

Room Tip: Request Ocean Views 3 level up, spectacular Sea Scape....
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank stephenbN9997DY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017

Went there for a weekend away with my wife to see Tina Arena. Got a ocean view room which was clean and beautifully presented. From the time we were greeted by Brittany at reception right through to check out we could not fault our stay. The room, the bar staff, the gaming staff, the food, the location-SENSATIONAL.
Would thoroughly recommend staying at the Novotel Nth Wollongong, you will not be disappointed and will enjoy the very attentive staff. AAA+ rating from me.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 9 October 2017

Dear Tony H,

Thank you for taking the time to review The Novotel Wollongong.

I am so pleased you have enjoyed your recent stay and have been treated to the warm hospitality from our wonderful team leader Brittany. I hope we are able to welcome you back for many more enjoyable stays in the future.

Kind regards,

Ashleigh Smith
Guest Relations Manager

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Reviewed 26 September 2017 via mobile

We are quite late and were checked in by a very pleasant cheerful and delightful woman. Sadly I was too tired to get her name. The room was quiet and the bed comfortable although I'd much rather have a king sized bed! Breakfast was part of the room rate and very delicious.

Stayed: September 2017, travelled as a couple
Thank MandyJKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWollongong, Guest Relations Manager at Novotel Wollongong Northbeach, responded to this reviewResponded 30 September 2017

Dear MandyJKim,

Thank you for providing such a wonderful review of your recent stay. I am pleased you have been warmly welcomed by one of our friendly team members. Upon your request we will happily do our very best to allocate you a room with a king sized beds, this of course is subject to availability.

Thank you again for your wonderful feedback, I look forward to welcoming you back for many more enjoyable stays in the future.

Kind regards,

Ashleigh Smith
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Wollongong Northbeach

Address: 2-14 Cliff Rd, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Wollongong
#2 On the Beach Hotel in Wollongong
#2 Luxury Hotel in Wollongong
Price Range: ₹ 9,073 - ₹ 22,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Wollongong Northbeach 4*
Number of rooms: 204
Official Description (provided by the hotel):
Located just one and a half hours south of Sydney in the beautiful Illawarra, Novotel Wollongong Northbeach is one of New South Wales’s most popular getaway and business venues. Situated opposite North Wollongong beach, the 4 1/2 star hotel boasts 204 accommodation rooms and spa suites featuring stunning ocean and mountain views. The hotel caters for both the leisure and business traveller, offering a range of facilities and services including a swimming pool, spa, sauna, fitness centre, day spa, restaurant and two bars. ... more   less 
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Also Known As:
Novotel Wollongong Northbeach Hotel Wollongong
Accor Wollongong Northbeach
Wollongong Novotel

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