We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
910corinne
Albury, Australia

Beautiful place

4.0 of 5 bubblesReviewed 13 Apr 2021
unfortunately this was our first trip to the Hunter Valley and it just happened to be when the floods were happening, so it was literally pouring down rain the entire time we were there, so didn't get to see a lot of the place. It looks like on a nice day it would be amazing though! Our room was lovely and clean, and had a very spacious spa bath. There were a lot of bugs, but I did notice a sign saying that they do regularly spray for bugs, but because of their close proximity to the Hunter Valley Gardens its impossible to keep them away, they didn't bother us though. We ate at the restaurant for breakfast, which was lovely. Staff were knowledgeable about the area and accommodated any requests. Great location in the Hunter Valley, close to other wineries, eateries and attractions
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Pettit, General Manager at Mercure Hunter Valley Gardens, responded to this review
Responded 17 Apr 2021
Thank you Corinne for posting some feedback on our TA feed.
Delighted you had a lovely time even in the massive rain storm of the week you travelled.
We hope to have you back in brighter weather.
See you soon.
Kind regards
Julie @ Mercure
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
₹14,295
Fully refundable
  • Expedia.com
    ₹14,242
  • Priceline
    ₹14,295
  • Trip.com
    ₹14,249
1.3 km from Mercure Hunter Valley Gardens
Free Wifi
Free parking
₹11,753
Fully refundable
  • Priceline
    ₹11,108
  • Agoda.com
    ₹10,332
  • Expedia.com
    ₹11,647
3.0 km from Mercure Hunter Valley Gardens
Free parking
₹12,990
Fully refundable
  • Priceline
    ₹11,820
  • Agoda.com
    ₹10,996
  • Expedia.com
    ₹12,942
4.5 km from Mercure Hunter Valley Gardens
Free Wifi
Free parking
Lovedale
₹17,945
  • Priceline
    ₹18,663
  • Vio.com
    ₹16,603
  • Expedia.com
    ₹18,256
1.7 km from Mercure Hunter Valley Gardens
Free Wifi
Free parking
Guest room
₹24,959
  • Priceline
    ₹45,209
  • Expedia.com
    ₹12,377
  • Trip.com
    ₹19,465
1.6 km from Mercure Hunter Valley Gardens
Free parking
Pool
₹9,497
  • Priceline
    ₹8,876
  • Vio.com
    ₹8,466
  • Expedia.com
    ₹10,831
6.3 km from Mercure Hunter Valley Gardens
Free parking
Pool
Arrival Drive
₹12,858
Save more with IHG One Rewards
  • Priceline
    ₹12,876
  • Algotels
    ₹11,703
  • Booking.com
    ₹12,877
4.0 km from Mercure Hunter Valley Gardens
Free Wifi
Free parking
Harrigan's Hunter Valley
₹7,283
  • Priceline
    ₹8,577
  • Vio.com
    ₹6,824
  • Expedia.com
    ₹8,201
1.1 km from Mercure Hunter Valley Gardens
Free parking
Pool
Set on Bimbadgen's 50 year old vineyards on Palmers Lane
₹16,244
Fully refundable
  • Expedia.com
    ₹16,955
  • Agoda.com
    ₹14,228
  • Hotels.com
    ₹16,955
2.1 km from Mercure Hunter Valley Gardens
₹10,619
Fully refundable
  • Priceline
    ₹8,531
  • Expedia.com
    ₹8,357
  • Hotels.com
    ₹8,635
6.4 km from Mercure Hunter Valley Gardens
Free parking
Pool
View more hotels in Pokolbin
Reviews (1,245)
Filter reviews
1,245 results
Traveller rating
390
499
227
73
56
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
390
499
227
73
56
Show reviews that mention
All reviews sunken bath hunter valley gardens elements restaurant walking distance private courtyard shopping village reception staff buffet breakfast king bed hope estate central location two night stay wineries wedding hv cellar sydney
Selected filters
Filter
Updating list...
78 - 83 of 1,245 reviews
Reviewed 12 April 2021

Mecure Resort Valley Gardens although starting to show its age a bit is a straight forward studio style roomed hotel with drive up access to your room.
The location is what gives this hotel its advantage by being central to a large number of wineries and restaurant's all within easy walking distance, when visiting wine country this removes the worry of driving, the hotel is even serviced by one of the popular gastro pubs courtesy bus.
If simple clean accommodation with all the amenities is what you want in the Hunter then the Mecure Hunter Valley Gardens fits the bill. Just hope you get a room with an upgraded bed mattress as the old one we had was very hard/lumpy resulting in the last two nights being spent on the sofa bed as it was more supportive.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Col J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camille Bardou, Guest Services / Front Office at Mercure Hunter Valley Gardens, responded to this reviewResponded 4 June 2021

Dear Col,
Thank you very much for your detailed review of your recent stay with us.
Delighted to hear that you enjoyed our centrally located hotel and its convenience when visiting this beautiful part of the world.
I am however terribly sorry to hear about the quality of the mattress and disappointed that my team was not able to offer you another room to stay in after an uncomfortable night on that mattress.
We are in the process of getting all our mattresses replaced so I trust you will get to enjoy a good night sleep on what feels like a cloud, on your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2021

From the check in where the staff were so friendly and polite and was very impressed with them and also at checkout just as polite and lovely. We were fortunate enough to get an upgrade and the room was absolutely beautiful so close to the pool and a fireplace and it was the best I have and my husband stayed in all over the world and we have travelled almost everywhere. The swimming pool is large and good temperature and the breakfast was great. Our room was cleaned daily to a high standard..

Room tip: near the pool on the ground floor is easy access to everything
Date of stay: February 2021
    • Location
    • Rooms
    • Service
1  Thank Sydneyskye
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Pettit, General Manager at Mercure Hunter Valley Gardens, responded to this reviewResponded 3 June 2021

Thank you for sharing your feedback Sydneyskye.
Delighted you had a lovely stay. Always fabulous to hear that the team have done a lovely job with our guests.
Looking forward to having you back to the hunter again soon.
Kind regards
Julie @ Mercure

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2021 via mobile

Very disappointed with the value and quality of this resort. We have been at many mecures across the world and this is the worst value for money and level of inclusions we have had. We could not get a drink at the bar area and were told to get a take away and drink outside. Before they blame Covid, there was ample facilities inside to comply with Covid rules. When trying to order food , we were told to go to our room and order room service.
Other than the location, this has nothing going for it and considering we paid nearly $450 a night I would most definitely not stay there again.

Date of stay: March 2021
Trip type: Travelled as a couple
1  Thank Storman65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie Pettit, General Manager at Mercure Hunter Valley Gardens, responded to this reviewResponded 2 June 2021

Thank you for your post Storman65.
Unfortunately during your travel dates there were still restrictions that prevented us from putting on our usual items but we do ensure guests are aware of this prior to travelling, both our website and prearrival email include the details you need.
Covid rules at the time didn't allow you to stand and drink, so we did have to close the stand up bar even though it complies with capacity it didn't apply with liquor licensing rules at the time.
Very excited that things have changed and we are able to move forward from this with most services being able to be returned to normal. Fingers crossed it stays that way.
Best wishes for travelling in the future.
Kind regards
Julie @ Mercure

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2021

Firstly by the speed of response to a problem with the TV remote, within minutes there was a knock on the door & there was Karen with fresh batteries!
Secondly the room was serviced. We have stayed in many hotels during COVID & this was the first time, I was concluding that this was a way to reduce costs. So well done Mercure Resort Hunter Valley Gardens.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Toussainttoujours
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camille Bardou, Guest Services / Front Office at Mercure Hunter Valley Gardens, responded to this reviewResponded 17 March 2021

Dear Toussainttoujours,
Thank you so very much for your lovely review!
We hope to welcome you back to the hotel again very soon.
Kindest regards,
Camille Bardou
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2021

Rooms are roomy and clean, the staff is friendly and very helpful, the restaurant is exceptionally delicious and it is all close to plenty of places to visit, taste and/or do. Will definitely stay there again

Date of stay: March 2021
    • Value
    • Rooms
    • Service
2  Thank sydneyboxhead
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Camille Bardou, Guest Services / Front Office at Mercure Hunter Valley Gardens, responded to this reviewResponded 17 March 2021

Dear sydneyboxhead,
Thank you for your wonderful review of our hotel. It is heart warming to hear how much you enjoyed your time with us.
We definitely look forward to welcoming you back to the hotel very soon.
Kindest regards,
Camille Bardou
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews