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“Superb Hotel” 5 of 5 bubbles
Review of Crowne Plaza Queenstown

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Crowne Plaza Queenstown
Ranked #20 of 57 Hotels in Queenstown
Certificate of Excellence
GreenLeadersBronze level
Twickenham, United Kingdom
Level Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Superb Hotel”
5 of 5 bubbles Reviewed 14 April 2012

What a pleasure to stay at this hotel. Friendly and efficient staff.
Large bedroom with two large beds. Heaven. Choice of pillows etc
Close to main shopping areas and first class restaurants. Would recommend to anyone staying in the area.

Room Tip: Request a room overlooking harbour
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (425)
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English first
Sydney, Australia
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

The rooms were very nice. Food in the restaurant is ok. Location is very good.

  • Stayed May 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank aero_dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 13 April 2012

Our first trip to Queenstown. We chose to stay at two different places for the experience. We will definately return to Crowne Plaza. The rooms were clean and spacious. We stayed in the rear wing of the property and still had lake views. We were lucky enough to have a room that looked over the top of the front wing. Crowne Plaza has to be the best location for accommodation. A short stroll to shopping, restaurants and activities/tours. Plenty of $10 meals at the various pubs.Its also a short walk to the Skyline Gondola ride. (A must while in Queenstown)

Room Tip: Ask for an upgrade with lake views, if you can;t get into the front wing, ask for rear wing with lak...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rustyshell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Te Anau
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

We visit Queenstown perhaps two or three time each year, and always choose the Crowne Plaza because of it's excellent location. This hotel has two wings, the original wing, which is now at the rear of the property, and a newer wing built in front. Unfortunately the new wing completely obscures the lake view from the older wing, so if a lake view is important to you, specify you wish to be in the front wing. Actually the rear wing does have a nice outlook, onto the inner courtyard, and the rooms are quite a bit cheaper, so it's an acceptable trade off.
Crowne Plaza is the closest mid range hotel to central Queenstown. To walk to the Queenstown Mall takes perhaps 5 minutes, and there are a number of excellent restaurants and souveneer shops on the way. The only other hotels with similar convenience are the Soffitel, and Eichardt's Boutique Hotel, both of which are well into the upper price range
The 360 restaurant serves a great buffet breakfast. I can't comment on Dinner, but the prices are within the normal range for Queenstown, as are the prices at the house bar.
Overall, if you want a reasonable priced hotel in central Queenstown, you can't go past the Crowne Plaza.

Room Tip: Rooms in the front wing have full lake views From the rear rooms you get a view of the Remarkables...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarryTNU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Otematata
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 9 April 2012

A good room and good views of the lake and great location. Had breakfast which was nice but I will not be returning because of their credit card surcharge. I'm already paying a couple hundred dollars for the room, why charge me extra???

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OT625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Queenstown, responded to this review, 21 May 2012
OT625,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Queenstown

Property: Crowne Plaza Queenstown
Address: 93 Beach Street, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#15 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#19 Luxury Hotel in Queenstown
Price range (per night): ₹ 9,909 - ₹ 24,316
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more   less 
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Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza

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