This place is just... the best. I first stayed here in June 2015 for 3 nights and absolutely fell in love with Queenstown, so I came back 10 weeks later and stayed here again.
The staff here are great and make you feel so welcome! They even give you a tour of the whole place when you first arrive. You can book any activities at the reception desk and they have iPads and other goodies for hire. The location is fantastic, it is safe and secure, the staff host activities/dinners most nights, there's a great common area and kitchen and they have free wifi.
I stayed in the 5 bed female dorm with an ensuite both times and would definitely recommend this room! Never underestimate the joy of coming home to a hot shower in the ensuite, after a long day of exploring and adventuring around freezing cold Queenstown!
The room is decked out with 2 sets of bunks and a single bed, plus a dresser, some free toiletries, towels (including extra towels for your hair!), a hair straightener, heater/air con, ironing board, tv and the list goes on and on. The beds are comfortable and each bunk has a storage pocket, reading light and some plugs, as well as a locker underneath the beds. The view from the room is also pretty spectacular. I felt spoilt!
I could go on forever about the things I love about this place, but I think you should just experience it for yourself because it truly is the best.
So yeah... I guess I'd stay again..