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All reviews busy intersection ground floor unit good sized bathroom comfortable bed stayed here for two nights serviced daily road noise motel horncastle transalpine units arena kitchenette heater nz
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Reviewed 7 January 2017 via mobile

Difficult to understand person on phone when booking, hard to repeat over phone. In morning the cleaner came into our unit at 9.00 claiming she thought we had left, no knocking etc just barging in. Very unprofessional. I would not stay here again or recommend to anyone.

Stayed: January 2017, travelled with family
1  Thank farcanel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2016 via mobile

The family room there might have been the first place we stayed at that was actually bigger than our house. The quiet surrounds were nice and yet we were close to town. Comfortable place that was a good base for Christchurch.

Stayed: December 2016, travelled with family
Thank thelonious22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chao528, Manager at Addington Stadium Motel, responded to this reviewResponded 6 January 2017

Thanks for your stay and the reviews.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2016

stay there for a night to catch the transalpine, check in with the friendly staff help us took the bag into the room, the owner took us to the station next morning very helpful, the room is very comfortable , good value to catch the transalpine, would recommend to all.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 57,37,01,921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2016

Due to the earthquake we were unable to proceed with our train trip planned holiday.I rang the motel and was spoken to by someone I could barley understand who repeated everything I said and just said no refund.
As I had booked thru Booking .com I rang them, they pointed out that although the booking was a no cancellation booking ( which I was unaware of) they felt due to the natural disaster and it was a week out from the booking that a refund was acceptable
. So they rang the motel themselves and got the same parrot that I did, he was gob smacked that anyone should be in charge of the phone enquiries with so little understanding of English.

So booking .com wrote a letter to the management of the motel but alas the answer is still NO.

not happy with response, its not about the money now, its about the level of service, if I were an overseas tourist I would wonder what sort of place this was

  • Stayed: November 2016, travelled as a couple
    • Service
1  Thank Jules62650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2016

Due to the earthquake we could not travel to Christchurch and asked if we could cancel the room without a cancellation fee We wanted to fullfil our obligations but could not physically get to christchuch They were not willing to come to any sort of arrangement and are going to charge us full price for a room we cannot use
I understand why rooms are normally non refundable but these are unique circumstances and some flexibility should be possible

Stayed: November 2016, travelled as a couple
1  Thank JudithH1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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