I spend 2-3 days a year here, due to a work course nearby.
The staff is friendly and polite, no issues here.
This time around the room was disappointing. The mattress on my bed might have been bought from the Salvation Army, as I sank over 5 inches on those holes. Actually, you can visually check that upon arrival... Then, the main lamp on the ceiling was broken, still working but cracks and spiderwebs everywhere, I though it was going to fall over me during my sleep. And the cleanliness was poor: croissant crumbs next to my bed, they obviously forgot to vacuummthe entire room.
The positives: even though it's a busy corner, the room was silent and well isolated. Location is very handy. And Sky Premiere and Sky Sports are a pleasant extra.More