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Reviewed 19 November 2017

Great hotel - would definitely visit again. Visually stunning with art piece all over the property. The staff were helpful and the food was absolutely delicious. Overall, the food and the art were definitley highlights of the stay.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank Dina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QTMuseumWellington, Public Relations Manager at QT Museum Wellington, responded to this reviewResponded 23 November 2017

Dear Dina S,

Thanks so much for your kind review! The art work is fab isn't it?
Great to hear you checked out out dining offering too!

Until next time,
Chris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

We stayed this weekend and this establishment never failed to go the extra mile.

From the concierge to reception to the inroom service was outstanding.

We have not stayed here in a while but the hotel was completely updated (not that it failed to disappoint the last time we stayed)

The touches of items from the noiseless jug to the usb plugs to the state of the art hairdryer and black finishings to the mini bar as well as the outstanding art collection throughout the hotel.

Thank you team for your dedication to customer service and care. 10/10.

We will see you next year.

Stayed: November 2017, travelled as a couple
Thank mihihs67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QTMuseumWellington, Public Relations Manager at QT Museum Wellington, responded to this reviewResponded 23 November 2017

Dear mihihs67,

Thank you for sharing your stay with us! We are thrilled to hear that you enjoyed all the smaller details and the QT Life is for you!

We look forward to welcoming you back on further occasions.

Best,
Chris

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Reviewed 19 November 2017 via mobile

We are checking out tomorrow and I really wanted to like the hotel. But it was just a frustrating experience. It gets two stars for the decor but that’s as good as it gets. It’s fairly dirty outside the hotel, the gym pool is this dark and uninviting pool and it is generally disorganized. For instance, we wanted to order room service and were deciding what to get on the full menu (it has a very limited menu at night). It says we could order the full menu until 10:30 pm but when we called they just said the kitchen closed at 10 and it was a typo. No offer to make it or fix it, just an I’m sorry too bad for you. Had we known we would’ve ordered 15 mins earlier. Just general disorganization and no intent or care to fix it.

Stayed: November 2017, travelled with family
2  Thank KMCali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QTMuseumWellington, Public Relations Manager at QT Museum Wellington, responded to this reviewResponded 23 November 2017

Dear KMCali,

We're sorry to hear of your recent experience with us, as this does not seem like our usual high standards at all. Please rest assured that this has been brought to managements attention.

Kind regards,
Chris

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Reviewed 18 November 2017 via mobile

A year ago this hotel was still transitioning into a proper QT and definitely had some issues. A lot has happened in a year! We were very impressed by all the work (and love) that's clearly been put into the hotel since then.

It feels like a proper QT now.

We stayed in the apartment wing in a nicely appointed room full with whiteware and small oven. Handy if you stay longer I'm sure although we only stayed one night.

Room was well appointed with everything you need plus the usual QT quirks in decorating and even choice of minibar items.

We love that it's so close to the museum and that there's a New World supermarket a minute or two away. Great location for Cuba Street too.

Is it perfect? Not quite yet. Some areas may still need an upgrade and cleanliness wasn't quite 5 star yet either. But it's come a long way in a year. Very impressed.

Stayed: November 2017, travelled as a couple
1  Thank Kiwi-1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QTMuseumWellington, Public Relations Manager at QT Museum Wellington, responded to this reviewResponded 23 November 2017

Dear Kiwi-1976,

Thank you for your positive feedback! We're thrilled to hear you returned to enjoy the full QT Museum Wellington experience. We hope to welcome you back for a 5-star experience on all counts!

Best,
Chris

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Reviewed 18 November 2017

The hotel ground floor is amazing with modern art throughout. Some of the staff wear clever outfits as well. The room was luxuriously appointed, comfortable and also featured art. Amenities included terrycloth robes, slippers and umbrellas. The location is exceptional, across the street from the premier museum in Wellington. It's also within a few blocks of great restaurants.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank simcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QTMuseumWellington, Public Relations Manager at QT Museum Wellington, responded to this reviewResponded 20 November 2017

Dear simcha,

Thank you for your kind words on your QT experience. The artwork through out our public spaces and guests rooms make the QT experience really something don't they? We hope you made the most of our delicious surroundings.

Until next time,
Chris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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