We travelled to Rotorua on an whim so we didn’t have a booking or knew anything about the hotels in the area. We saw Regal Palms and we thought it looked nice so we decided to stay for a couple of nights. We really enjoyed the place. Yes, as other reviewers have mentioned, it obviously used to be a motor lodge, but so what? It was very nicely polished and the rooms were of a very good standard. Far better, nicer, cleaner, etc than any motor lodge I’ve stayed at.
Some minor issues, the pool could do with a bit of a revamp – some tiles chipped/missing, and on close inspection, pool looks a bit tired. Same with the mini-golf court (would be nice if they would remove all the broken putts). Also, the woman at reception that checked us in was a bit.. bland for a lack of a better word. Not really smiling or happy that we decided to stay with them and $400 in their pocket. But the gentleman that handled our checkout was great! Very friendly and helpful.
So despite some tiny hiccups, overall still a good place. We would definitely stay again!
- Official Description (provided by the hotel):
- REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more less
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- Also Known As:
- Regal Palms 5 Star City Hotel Rotorua